Permit Technician (Administrative Asst)

Campbell-County; Rustburg (VA); On-site; USD 45,000 - 52,000; Full time

Job summary

Campbell-County in Rustburg, VA is hiring for a full-time Community Development role. The position involves greeting customers, answering phones, and providing excellent service while issuing building, land disturbing, and zoning permits.

Training will be provided to obtain permit technician certification from the Virginia Department of Housing and Community Development within 18 months. Responsibilities include processing Certificates of Occupancy, coordinating inspections, handling deposits,

Qualifications

• Experience delivering high-quality customer service.
• Ability to answer and route phone calls professionally.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet customers and assist them or direct them to appropriate staff
• Answer incoming telephone calls; assist the caller or direct the call to appropriate staff
• Provide excellent customer service to internal and external customers
• Issue/process building, land disturbing and zoning permits as appropriate
• Obtain certification as permit technician from Virginia Department of Housing and Community Development within 18 months of employment
• Process Certificates of Occupancy within 5 workdays of final inspection approval or as directed by department management staff
• Process requests for inspections and coordinate with inspections staff as needed
• Prepare and deliver daily deposits to the Treasurer’s Office for processing
• Retrieve and distribute incoming mail and process the outgoing mail each day, or ensure that another staff person will do so
• Provide Notary services to the public and staff
• Coordinate with other office staff to ensure the office is staffed during lunch, meetings, or absences
• Assist the Real Estate Office with permit data
• Other office duties as assigned

Skills

Customer service

Telephone etiquette

Office coordination

Job description

Full Time Job Rustburg, VA, US 1 Attachments

Salary: $45,000.00 Annually

Community Development

• Greet customers and assist them or direct them to appropriate staff
• Answer incoming telephone calls; assist the caller or direct the call to appropriate staff
• Provide excellent customer service to internal and external customers
• Issue/process building, land disturbing and zoning permits as appropriate
• Obtain certification as permit technician from Virginia Department of Housing and Community Development within 18 months of employment
• Process Certificates of Occupancy within 5 workdays of final inspection approval or as directed by department management staff
• Process requests for inspections and coordinate with inspections staff as needed;
• Prepare and deliver daily deposits to the Treasurer’s Office for processing;
• Retrieve and distribute incoming mail and process the outgoing mail each day, or ensure that another staff person will do so
• Provide Notary services to the public and staff
• Coordinate with other office staff to ensure the office is staffed during lunch, meetings, or absences
• Assist the Real Estate Office with permit data
• Other office duties as assigned