Permit Technician

City-of-Mount-Verno; Mount Vernon (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Pension/Retirement Plan

Paid Vacation and Holidays

Gym Membership Reimbursement

Job summary

City of Mount Vernon seeks a Permit Technician to assist citizens, contractors, and developers with the planning, building, fire, and engineering permitting processes. The role collects, reviews, files paperwork, and answers inquiries, ensuring complete applications and compliance with applicable codes.

Essential duties include communicating requirements, preparing correspondence, and supporting boards and departments.

Qualifications

• High school diploma or GED required; two years of customer service experience preferred in a construction-related environment.
• Ability to read and interpret site/building plans.
• Typing and data entry with speed and accuracy.
• Knowledge of local, state, and federal regulations related to permitting.
• Excellent written and verbal communication and customer service skills.

Responsibilities

• Assist citizens, contractors, and developers with navigating the permitting process.
• Accept and review permit applications for completeness and required content.
• Prepare and disseminate documents and correspondence related to permits.
• Respond to public records requests and refer inquiries as needed.
• Provide clerical support to boards, committees, and developer groups.
• Maintain accurate records and assist with records management.

Skills

Customer service

Reading site plans

Typing

Communicating effectively

Organizing tasks

Attention to detail

Interacting with public

Education

High school diploma or GED

Job description

Under general supervision, the Permit Technician assists citizens, contractors, and developers with navigating the planning, building, fire, and engineering permitting process by collecting, reviewing, and filing paperwork and responding to inquiries.

ESSENTIAL FUNCTIONS

Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and duties performed by incumbents of this class. Employees are required to be in attendance and prepared to begin work at their assigned work location on the specified days and hours. Factors such as regular attendance at the job are not routinely listed in job descriptions but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:

• Provides technical assistance to users by explaining procedures and processes required to comply with City requirements and applicable codes, ordinances, and regulations.
• Accepts various permit applications to include residential and commercial building, land use, engineering, commercial tenant improvements, and fire permits; reviews paperwork for completeness and required content using established checklists; communicates with applicants to obtain missing information as needed.
• Prepares and disseminates various documents and correspondence related to the permitting process and applications.
• Responds to public records requests; refers citizen inquiries to the appropriate department or agency within the City, County, or State as appropriate.
• Provides clerical support to Boards, Committee, and Developer groups as required.
• Works with other Department staff to ensure proper records management.
• Performs related duties as assigned.

Education, Training, and Experience Guidelines

High school diploma or GED equivalent AND two (2) years of customer service experience, preferably in a construction related environment; OR an equivalent combination of education, training, and experience.

Knowledge of:

• Applicable local, State, and Federal laws, codes, regulations, and ordinances.
• General office policies, procedures, and equipment.
• Customer service principles, practices, and etiquette.
• Records maintenance and retention policies and procedures.
• Basic permitting processes and requirements.
• General clerical and bookkeeping practices.

Skill in:

• Reading and accurately interpreting site plans and building plans.
• Completing mathematic calculations.
• Maintaining accurate records and filing systems.
• Interacting tactfully and professionally with City staff, outside agencies, and the public.
• Organizing and prioritizing tasks to meet deadlines.
• Completing multiple tasks simultaneously.
• Typing and entering data with speed and accuracy.
• Preparing clear and concise communications, reports, and technical documents.
• Analyzing complex issues and implementing appropriate responses.
• Establishing and maintaining cooperative working relationships.
• Communicating effectively verbally and in writing.

LICENSE AND CERTIFICATION REQUIREMENTS

• Must obtain an International Code Council (ICC) issued Permit Technician certification within one (1) year of hire.

BENEFITS

• Medical, Dental and Vision Insurances
• Life Insurance policy
• Employee Assistance Program
• Department of Retirement Systems Retirement Plan
• Paid vacation, holidays and sick leave
• Gym Membership reimbursement
• Deferred Compensation (voluntary)

The City of Mount Vernon provides and enforces a drug free workplace and maintains a smoke free work environment.

The City of Mount Vernon is an Equal Opportunity Employer.