Permit Technician

City of Sioux Falls; Sioux Falls (SD); On-site; USD 34,000 - 37,000; Full time

Job summary

The City of Sioux Falls seeks a customer-focused professional to join our Planning and Development Services team. You will guide residents, businesses, and contractors through building permitting, zoning, and code enforcement, acting as the welcoming face and guiding hand to bring building projects to life.

Provide support across multiple divisions, assisting applicants and ensuring clear communication of procedures and requirements.

Qualifications

• Graduation from an accredited college, university, or vocational/technical school with an associate degree in business or public administration and at least two years of customer service experience.
• Understanding of planning and zoning, building trades and construction, and code enforcement.
• Any combination of education, experience, or training as may be acceptable to the hiring authority.

Responsibilities

• Provide comprehensive customer service support across Planning and Development Services functions including planning, building, zoning, housing, and code enforcement.
• Assist and guide customers in navigating Residential and Zoning permitting applications, issuances, and inspections.
• Educate the public on building code and ordinances; work with divisions to ensure clear communication of procedures.

Skills

Customer service

Communication

Education

Associate degree in business

Associate degree in public administration

Job description

HIRING RANGE DOQ: $24.67 - $26.69 hourly

DEADLINE FOR FILING: Tuesday, October 27, 2026

JOB SUMMARY

Build Your Career While Helping Build Our Community!

Are you a problem-solver who thrives at the intersection of customer service and technical coordination? Join our Planning and Development Services team and become the vital team member that drives our city’s growth. In this dynamic role, you aren’t just processing paperwork—you are the welcoming face and guiding hand that helps residents, businesses, and contractors bring their building dreams to life.

Provide comprehensive customer service support across various functions of the Planning and Development Services department, for planning and building, zoning, housing, and code enforcement. Assist and guide customers in navigating the Residential and Zoning permitting application, issuance, and inspection processes, ensuring clear communication of procedures and requirements. Work closely with all divisions of Planning and Development Services to educate the public on building code and ordinances.

MINIMUM QUALIFICATIONS

Graduation from an accredited college, university, or vocational/technical school with an associate degree in business or public administration with a minimum of two (2) years’ customer service experience, an understanding of planning and zoning, building trades and construction, and code enforcement; or any combination of education, experience, or training as may be acceptable to the hiring authority.

Possession of a valid driver’s license is desirable.

Certification as a Permit Technician through the International Code Council (ICC) is desirable.