Permit Technician

Develop901; Memphis, Northern (TN, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Develop901 in Memphis is seeking a Permit Technician for the Memphis and Shelby County Division of Planning and Development. You will process permit data, assist the public on building, electrical, mechanical and plumbing permits, and help ensure compliance with codes.

This role requires 2 years in construction or clerical work, a high school diploma or GED, and ICC Permit Technician certification or plan to obtain within six months.

Qualifications

• Two years of experience in construction industry or clerical, bookkeeping, data processing or statistical work.
• High school diploma or GED; OR one year experience with one year of college study (30 sem. hrs. or 36 qtrs).
• ICC Permit Technician certification or obtain within six months of hire date.
• Proof of education, training and/or experience is required.

Responsibilities

• Processes and enters data into permit systems and records for processing or issuing permits, licenses, documents, etc.
• Acts as a customer liaison for the Office of Land Use Control and Development Services, providing front-line customer service and handling inquiries.
• Receives and reviews permit submittals and documents for accuracy and conformance with codes and procedures.
• Processes new building, electrical, mechanical, or plumbing permit applications including data entry and record review.
• Reviews and issues building, electrical, mechanical and plumbing permits and certificates of occupancy as directed.
• Assists in reviewing applications by comparing mechanical attributes against codes, policies and procedures.
• Conducts research on past or pending permits to assist inspectors in inspections.
• Files and maintains records and issues department documents as required.
• Obtains data to prepare and compile standard reports.
• Performs related duties as required.

Skills

Data entry

Customer service

Education

High school diploma or GED

1 year college study

ICC Permit Technician certification

Tools

Permit software system

Job description

The mission of the Memphis and Shelby County Division of Planning and Development is to develop and administer plans, programs, and services that result in thriving, livable neighborhoods, connected communities, enhanced human potential, and safe and efficient buildings. And we're looking for candidates who want to be a part of fulfilling this mission.

This posting closes on October 22, 2026.

Salary is commensurate with education and experience.

Duties and Responsibilities

• Processes and enters pertinent data into computer-based or other record format for processing or issuing permits, applications, registrations, licenses, documents, etc.
• Serves as a customer liaison for the Office of Land Use Control and Development Services, assisting the public on a wide range of building, electrical, mechanical and plumbing permit questions, which involves providing high-quality, front-line customer service and possess general knowledge of building regulations to manage a high volume of emails, phone calls and walk-ins.
• Receives and reviews permit submittals and other various documents as required for accuracy and conformance with established codes and procedures.
• Processes incoming new building, electrical, mechanical, or plumbing permit applications, including data entry and review of records in the permit software system, as necessary.
• Reviews and issues selected building, electrical, mechanical and plumbing permits and certificates of occupancy as directed.
• Assists in the review of individual applications made with the Office Land Use Control and Development Services by comparing the mechanical attributes of each building; electrical, mechanical, and plumbing permit applications filed with applicable codes, policies and procedures that contain the required elements of that type of application.
• Conducts research on past or pending building, electrical, mechanical, or plumbing permits to assist inspectors in their preparation of inspections, comments, or approvals.
• Files and maintains control records and mail or issues department specific authorized documents or materials as required
• Obtains data from various sources to prepare and compile standard reports.
• Performs related duties as required or directed.

Minimum Qualifications

• Two (2) years of experience in construction industry or clerical, bookkeeping, data processing or statistical work; AND
• High school diploma or possess a GED; OR
• One (1) year experience in clerical, bookkeeping, data processing, or statistical work and one (1) year of college study (30 semester hours or 36 quarters) from an accredited college or university or an equivalent combination of related education and/or experience; AND
• Certification through International Code Council (ICC) as a Permit Technician or obtain same within six (6) months of hire date.
• PROOF OF EDUCATION, TRAINING AND/OR EXPERIENCE IS REQUIRED.