Permit Technician

City of Sioux Falls; North Sioux City (SD); On-site; USD 34,000 - 37,000; Full time

Job summary

City of Sioux Falls is seeking a friendly, problem-solving customer service coordinator for the Planning and Development Services team. You will be the welcoming face helping residents, businesses, and contractors bring building plans to life, while guiding them through permits, inspections, and code requirements.

In this role you will collaborate across divisions to educate the public on building codes and ordinances, coordinate applications and inspections, and ensure clear communication of

Qualifications

• Associate degree in business or public administration with 2+ years of customer service experience.
• Understanding of planning and zoning, building trades, construction, and code enforcement.
• Driver's license is desirable.
• ICC Permit Technician certification desirable.

Responsibilities

• Provide comprehensive customer service support across Planning and Development Services functions.
• Assist and guide customers in navigating Residential and Zoning permitting, issuance, and inspection processes.
• Educate the public on building codes and ordinances; communicate procedures and requirements.

Skills

Customer service

Planning & zoning understanding

Building trades & construction

Code enforcement

Education

Associate degree in business/public administration

ICC Permit Technician Certification (DESIRABLE)

Job description

HIRING RANGE DOQ: $24.67 - $26.69 hourly

DEADLINE FOR FILING: Tuesday, October 27, 2026

JOB SUMMARY

Are you a problem-solver who thrives at the intersection of customer service and technical coordination? Join our Planning and Development Services team and become the vital team member that drives our city’s growth. In this dynamic role, you aren’t just processing paperwork—you are the welcoming face and guiding hand that helps residents, businesses, and contractors bring their building dreams to life.

Provide comprehensive customer service support across various functions of the Planning and Development Services department, for planning and building, zoning, housing, and code enforcement. Assist and guide customers in navigating the Residential and Zoning permitting application, issuance, and inspection processes, ensuring clear communication of procedures and requirements. Work closely with all divisions of Planning and Development Services to educate the public on building code and ordinances.

MINIMUM QUALIFICATIONS

Graduation from an accredited college, university, or vocational/technical school with an associate degree in business or public administration with a minimum of two (2) years' customer service experience, an understanding of planning and zoning, building trades and construction, and code enforcement; or any combination of education, experience, or training as may be acceptable to the hiring authority.

Possession of a valid driver's license is desirable.

Certification as a Permit Technician through the International Code Council (ICC) is desirable.