Permit Technician
About the Position
The City of Hazelwood is seeking a Permit Technician to perform clerical, recordkeeping, customer service, and permit-processing duties. This position assists with residential occupancy, building permits, and related administrative functions under the direction of the Building Official. A strong fit for someone who: provides courteous customer service, maintains accurate records, communicates clearly, stays organized, and can multitask effectively.
What You Will Do
- Schedule residential occupancy inspections and issue residential occupancy permits in accordance with the City’s Housing Code.
- Schedule and coordinate building permit, courtesy, commercial occupancy, and other inspections.
- Greet and assist visitors and callers courteously, provide information, take messages, and refer questions to the appropriate person or department.
- Provide assistance with permits, inspection applications, and brochures and review submitted applications for accuracy and completeness.
- Track residential inspections, permits, courtesy infraction notices, court summonses, building inspections, and expired occupancy inspections.
- Prepare letters and memorandums, maintain the cash drawer and cash receipt journal, reconcile receipts, and prepare monthly invoices for large apartment complexes.
- Provide administrative support to the Building Official, Building Inspector, and Code Enforcement Officers.
- Coordinate the building permit application process, explain requirements, review paperwork, assign permit numbers, and issue permits after plan review.
- Create, maintain, and generate reports, databases, and spreadsheets tracking monthly and fiscal-year totals.
Minimum Qualifications
- High school diploma or equivalent.
- Knowledge of Microsoft Office applications, including Word and Excel.
- At least one year of general clerical and customer service experience.
- An equivalent combination of education and experience that provides the required knowledge, skills, and abilities may be considered.
Physical Requirements
- Ability to operate standard office equipment, including computers, telephones, calculators, printers, photocopiers, cameras, laminators, and fax machines.
- Ability to perform sedentary to light work involving some lifting, carrying, pushing, and pulling.
- Ability to recognize similarities or differences in shapes and sounds associated with job-related materials and tasks.
Work Environment
Work is performed under generally safe and comfortable conditions and includes repetitive keyboard use and interactions with the public.
Accommodation notice
The City provides reasonable accommodations to qualified individuals with disabilities and encourages applicants and employees to discuss potential accommodations with Human Resources.