Building Permit Technician I

City Of Cheyenne; Cheyenne (WY); On-site; USD 31,000 - 37,000; Full time

Job summary

The City of Cheyenne is seeking a dedicated Permit Technician I to support the Building Division in Cheyenne, WY. You will assist residents and contractors with permit applications, calculate fees, and issue permits or Certificates of Occupancy as required.

Role requires accuracy, strong customer service, and proficiency in Word and Excel. You will handle inquiries, schedule inspections, process license renewals, and help maintain orderly records in a fast-paced office environment.

Qualifications

• High school diploma or GED plus two years’ experience in a customer service-based office setting.
• International Code Council Permit Technician certification within 1 year.
• Preferred: Previous experience in building permitting department.

Responsibilities

• Receive and process permit applications for residential projects; verify project valuations, calculate, and collect fees.
• Verify that permit applications are complete, and all information has been provided; process documents for required approvals; issue permits.
• Prepare Certificates of Occupancy or Completion; process license renewals and accept payments.
• Respond to public and staff inquiries; provide information and assist with various office activities of the Building Safety Division.
• Answer the telephone and provide front counter assistance; receive inspection requests and schedule inspections.
• Maintain records and work across multiple software applications; maintain good internal relationships for permit approvals.

Skills

Customer service

Office software

Word

Excel

Multi-line phone handling

Education

High school diploma or GED

IC Permit Technician certification within 1 year

Tools

Fax

Scanner

Copier

Job description

Permit Technician IJOB TITLE: Permit Technician ICLASSIFICATION: Non-ExemptDEPARTMENT: ComplianceSUPERVISOR: Chief Building Official and Building Safety Divisions Operations ManagerSALARY: $22.30 to $26.76 HourlyGENERAL JOB DESCRIPTIONTo provide administrative support to the Building Division. To aid the public and contractors with all licensing and permitting requirements. Help to support an office setting that promotes efficiency and professionalism.PRIMARY DUTIES AND RESPONSIBILITIESReceive and process permit applications for residential projects; verify project valuations, calculate, and collect fees; verify that permit applications are complete, and all information has been provided; process documents for required approvals; verify all approvals and issue permits; prepare Certificates of Occupancy or Completion.Process license renewals and accept payments.Respond to public and staff inquiries in a courteous and professional manner; provide information and assist with various office activities of the Building Safety Division.Be responsible for receipt and accounting of fees collected.Answer the telephone and provide front counter assistance to customers; take telephone messages or transfer calls to appropriate personnel; provide information on departmental and City policies and procedures.Receive inspection requests and schedule inspections.Ability to work efficiently across multiple software applications.SECONDARY DUTIES AND RESPONSIBILITIESPerform other duties and responsibilities as required.Operate a variety of communications and office equipment including, but not limited to, a multi-line telephone system, facsimile, computers, copiers, scanning/imaging equipment, and various computer software.Maintain good working relationships with other city departments in permit approval process.KNOWLEDGE, SKILLS AND ABILITIESModern office procedures, methods, and computer equipment.Practices and techniques for dealing with the public.Ability to multi-task.Fundamental principles of basic record keeping and filing systems.Modern office procedures, methods, and computer equipment.Basic arithmetic.English usage, spelling, grammar, and punctuation.Knowledge of the Building Division practices and pertinent state and local laws, codes, and regulations.Work independently in the absence of supervision.Operate a variety of office machines: computer, fax, copier, scanner, multi-line phone.Must be able to work comfortably in Word and Excel.Respond to requests and inquiries from the public.Maintain good working relationships with other city departments in permit approval process.Understand and carry out oral and written directions.QUALIFICATIONS FOR THE JOBRequired:High school diploma or GED plus two (2) years’ experience in a customer service-based office setting. International Code Council Permit Technician certification within (1) year.Preferred:Previous experience in building permitting department.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to maintain effective audio-visual discrimination and perception needed for making observations, communicating with others, reading, and writing. The employee is also required to maintain the physical condition necessary for operating assigned equipment, walking, standing, kneeling, repeated bending or sitting for prolonged periods of time and lifting to 30 pounds. Maintain mental capacity which allows the capability of making sound decisions demonstrating intellectual capabilities.Working Environment:Work closely with others in an office environment utilizing a computer and other office equipment.