Permit Office Specialist

Staffmark; Monroe (LA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Competitive Weekly Pay

Medical, dental, and vision coverage

Life Insurance

Optional 401(k) Plan

Supportive Professional Environment

Job summary

Staffmark is currently hiring a Permit Office Specialist in Monroe, LA. This role is essential in providing administrative support for municipal permitting operations while assisting residents and contractors with their needs.

The successful candidate will possess strong organizational and communication skills, manage permit applications, and maintain accurate records. The position offers a competitive salary and a supportive work environment focused on teamwork and growth.

Qualifications

• Minimum 2 years of administrative, customer service, or related experience preferred.
• Strong organizational skills to prioritize multiple responsibilities.
• Excellent written and verbal communication skills.

Responsibilities

• Receive, review, and process permit applications.
• Assist residents with permit requirements and procedures.
• Provide information regarding municipal permits.

Skills

Organizational skills

Customer service

Communication skills

Attention to detail

Microsoft Office proficiency

Education

High school diploma or GED

Associate degree in relevant field

Job description

Now hiring for a Permit Office Specialist
Location: Monroe, LA
$35,000 – $42,000
Monday – Friday | 8 AM – 5 PM

Make Life Easier. One Calendar, One Inbox, One Crisis at a Time.

Every team needs that one person who just gets it done. As a Permit Office Specialist, you’ll manage the details, support the crew, and keep the operation running like a pro. Your organizational skills and upbeat energy make you the go‑to person everyone counts on.

The Permit Office Specialist is responsible for providing administrative and customer service support for municipal permitting operations. This position serves as a primary point of contact for residents, contractors, developers, and business owners seeking permits and approvals.

Job Duties

• Receive, review, and process permit applications for completeness and accuracy.


• Assist residents, contractors, developers, and business owners with permit requirements, procedures, and application processes.


• Provide information regarding zoning, building, occupancy, business, and related municipal permits.


• Enter permit information into computerized permit tracking systems and databases.


• Route permit applications to appropriate departments for review and approval.


• Schedule inspections and coordinate communication between inspectors, applicants, and other municipal departments.


• Collect permit fees and other associated payments and maintain accurate financial records.


• Maintain permit files, records, and documentation in accordance with municipal policies and state regulations.


• Prepare reports, correspondence, permits, certificates, and related documents.


• Respond to inquiries in person, by telephone, and via email in a professional and courteous manner.


• Assist with public records requests related to permitting activities.


• Monitor permit status and notify applicants regarding approvals, deficiencies, renewals, or expirations.


• Support code enforcement, planning, and building department activities as needed.

Education Requirements

• High school diploma or GED required.


• Associate degree in Public Administration, Business Administration, Construction Management, or related field preferred.


• Equivalent combination of education and experience may be considered.

Experience Requirements

• At least 2 years of administrative, municipal government, customer service, permitting, planning, or construction-related experience preferred.


• Strong organizational skills with the ability to prioritize multiple responsibilities.


• Excellent written and verbal communication skills.


• Proficiency with Microsoft Office and common office software.


• Professional demeanor with strong attention to detail and customer service skills.

Preferred Qualifications

• Previous experience supporting multiple departments or executive staff is beneficial.


• Experience with scheduling, document preparation, recordkeeping, and office coordination is preferred.


• Familiarity with business software, office equipment, and data entry systems is considered an asset.


• Individuals who demonstrate initiative, adaptability, and professionalism are well positioned for success as a Permit Office Specialist.

Physical Capabilities

• Ability to remain seated or stand for extended periods while performing office tasks.


• Frequent use of computers, telephones, and other standard office equipment.


• Occasional lifting or moving of office supplies and materials up to 25 pounds.


• Ability to communicate effectively with coworkers, customers, and visitors.


• Ability to sit for extended periods while performing administrative duties.


• Frequent use of computers, telephones, and standard office equipment.


• Occasional standing, walking, bending, and filing.

Benefits

• Competitive Weekly Pay


• Comprehensive Benefits including medical, dental, and vision coverage.


• Life Insurance and Disability Insurance for added peace of mind.


• Optional 401(k) Plan to help you prepare for the future.


• Supportive Professional Environment focused on teamwork, growth, and success.

“Pleasant staffing company that places employees quickly. Friendly and efficient. Always willing to help and keep people working until permanent jobs are available.” – Administrative Assistant/Clerk, Staffmark

What You Will Do

As a Permit Office Specialist you will provide administrative support by coordinating schedules, maintaining records, preparing documents, answering communications, organizing files, and assisting coworkers with daily operational needs. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a professional and customer-focused approach.

• Receive, review, and process permit applications for completeness and accuracy.


• Assist residents, contractors, developers, and business owners with permit requirements, procedures, and application processes.


• Provide information regarding zoning, building, occupancy, business, and related municipal permits.


• Enter permit information into computerized permit tracking systems and databases.


• Route permit applications to appropriate departments for review and approval.


• Schedule inspections and coordinate communication between inspectors, applicants, and other municipal departments.


• Collect permit fees and other associated payments and maintain accurate financial records.


• Maintain permit files, records, and documentation in accordance with municipal policies and state regulations.


• Prepare reports, correspondence, permits, certificates, and related documents.


• Respond to inquiries in person, by telephone, and via email in a professional and courteous manner.


• Assist with public records requests related to permitting activities.


• Monitor permit status and notify applicants regarding approvals, deficiencies, renewals, or expirations.


• Support code enforcement, planning, and building department activities as needed.


• Perform other duties as assigned.

The Permit Office Specialist provides important support to teams by helping coordinate administrative activity, organize information, and maintain a professional office environment. This role requires reliability, communication, and attention to detail.

As a Permit Office Specialist, success depends on being able to handle documents, schedules, records, calls, correspondence, and other office tasks while staying organized and responsive. The role often requires good judgment and the ability to work with confidential or time-sensitive information.

Strong candidates bring a positive attitude, practical problem-solving skills, and a willingness to support the needs of the team. The Permit Office Specialist helps keep business operations moving forward.