*Permanent* Store Manager - Nashville

Dolce & Gabbana S.r.l.; Nashville (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

Dolce & Gabbana in Nashville seeks an experienced Store Manager to lead a luxury boutique. The role focuses on achieving sales targets, maintaining brand image, and delivering outstanding client service while optimizing store operations and staff performance.

The successful candidate will manage inventory, schedules, and training, with a strong emphasis on leadership, accountability, and achieving premium customer experiences consistent with the brand's heritage.

Qualifications

• Experience managing high-volume luxury retail operations.
• Proven ability to meet sales targets and manage store budgets.
• Strong leadership and staff development skills.

Responsibilities

• Achieve store sales goals and maximize productivity.
• Control store expenses and optimize resources.
• Coach staff to deliver exemplary client service and develop client relationships.
• Ensure stock fill-in on basics and purchase assortment to meet store goals.
• Maintain merchandise presentation and brand image across the store.
• Oversee maintenance, housekeeping, and overall store organization.
• Manage inventory and scheduling to ensure proper coverage.
• Participate in staff recruitment and training; training is 25% of the role.
• Prepare personnel development plans with measurable goals.

Skills

Retail management

Luxury sector experience

Staff coaching

Budget control

Job description

Dolce & Gabbana represents excellence rooted in its “Made in Italy” heritage. Every creation reflects the Brand’s commitment to craftsmanship, fatto a mano, innovation and quality. Guided by a strong dedication to sustainability, the Brand adopts certified materials and responsible practices, ensuring that contemporary luxury is created with respect for future generations.

ROLE

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional Store Manager career opportunity available at our Nashville boutique. The Store Manager is responsible for managing and operating a single Store. They must be familiar with all systems, methods and procedures involved in the operation of this Store. The Store Manager is responsible for properly applying all guidelines and should always enforce established standards. The central focus is achieving sales plan by maximizing the productivity of all available resources while maintaining the integrity and image of the brand.

MISSION

• Achievement of Store Sales Goals.
• Control of Store expenses.
• Assure exemplary levels of client service through constant monitoring, assessing and coaching of the staff while managing client development.
• Assure stock fill-in on basics and purchase assortment to achieve Store goals.
• Merchandise presentation to maintain the direction of the collection and maximize sales.
• Maintain overall Store presentation that includes overseeing Maintenance, Housekeeping, Professionalism and Organization.
• Smooth Store operations through confident and knowledgeable decision-making. Requires knowledge of consequences, alternatives and available resources on all subjects.
• Inventory control.
• Effective staff management throughcoaching and development
• Recruitment of the best candidates.
• Training and Development is 25% of the Manager’s job.
• The Store Managermust oversee training conducted by other staff members ensuring that product knowledge, client service, systems, procedures and teamwork are adequately covered. In addition, the Store Managerprepares personnel development plans for the staff, which include clear, measurable goals.
• Create an environment which generates high levels of morale and team spirit. Group activities, contests and special employee benefits, with advanced approval by Corporate, should be encouraged.
• Ensure adequate coverage levels through review and approval of all schedules; daily zone and break schedules, weekly and vacation schedules. Additionally, all managers’ schedules must be synchronized to always ensure proper management presence in the Store.
• General Store meetings should be conducted weekly to convey information to staff on overall employee and sales related issues, product knowledge, etc. Every morning, daily sales expectations, new shipments and the day’s priorities should be reviewed within each department or through a general meeting.
• Recommend sales and marketing strategies to achieve goals.
• Effective and focused communication with all levels, especially clients, staff and Corporate Office.

PROFILE

• 5+ years ofHigh-VolumeRetail Management experience, preferably in the luxury sector
• Exceptional organizational skills, follow-through and attention to detail
• Strong problem-solving attitude
• Able to asses’ priorities, meet deadlines and work under pressure
• Collaborative spirit and proactive attitude

A career at Dolce & Gabbana offers the opportunity to contribute to a legacy defined by creativity, craftsmanship and responsibility. Together, we continue to shape timeless fashion, while advancing the Brand’s vision of sustainable luxury.

Dolce & Gabbana is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.