Perishables Associate - Fresh Food Customer Champion

Food Lion; Colonial Heights (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Colonial Heights, VA is seeking a Perishable Department Associate to provide fast, friendly, and accurate customer service while maintaining department standards. The role includes receiving, stocking, rotating products, and assisting with meat preparation in a busy store environment.

Responsibilities encompass product handling, quality control, adherence to safety guidelines, and proper use of inventory tools.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience
• Courteous and helpful to other associates
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO)
• Receive deliveries, code where applicable, rotate and put in appropriate storage area
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream
• Process beef and grinds as directed from the planned production tool and as requested or needed
• Wrap, label, weigh and stock meat case as requested or needed
• Assemble, disassemble, and clean the grinder as requested or needed
• Properly clean and sanitize the department
• Maintains variety and layout standards
• Ensure that all advertising and sales promotion materials applicable to the department are properly utilized
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice
• Understand and follow Food Safety and Workplace Safety guidelines and procedures
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty
• Ensure compliance with local, state and federal regulations
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses
• Perform all other duties as assigned
• Maintain a clean and organized work area and assist with store-wide upkeep

Skills

Customer service

Interpersonal skills

Organization

Communication

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion in Colonial Heights, VA is seeking a Perishable Department Associate to provide fast, friendly, and accurate customer service while maintaining department standards. The role includes receiving, stocking, rotating products, and assisting with meat preparation in a busy store environment.

Responsibilities encompass product handling, quality control, adherence to safety guidelines, and proper use of inventory tools.