Perinatal Care Coordinator & Referral Navigator

CU Denver; Aurora (CO); On-site; USD 60,000 - 77,000; Full time

Benefits offered by this job

Medical and dental benefits

Paid time off

Retirement plan

Job summary

The University of Colorado Anschutz Medical Campus is seeking a Care Coordinator to support PROMISE Clinic in coordinating referrals, scheduling, and patient navigation for pregnant and postpartum patients with behavioral health needs. You will maintain data, liaise with providers, and ensure timely access to services, while protecting patient confidentiality.

Responsibilities include outreach to referral sources, documenting encounters, and providing operational support to PROMISE program

Qualifications

• Bachelor's degree in Psychology, Counseling, Social Work, Public Health, or related field from an accredited institution

Responsibilities

• Serve as a primary point of contact for PROMISE patients, supporting referrals, scheduling, forms, resources, and access to services.
• Manage referrals from receipt through scheduling and connection with care, including follow-up with patients and referring providers.
• Provide patients with PROMISE and community resource information and schedule and reschedule appointments in Epic and conduct outreach regarding referrals, missed visits, and incomplete paperwork.
• Document referral and care-coordination encounters in accordance with program and institutional requirements.
• Maintain patient confidentiality and promptly route clinical questions, safety concerns, medication questions, and treatment requests to licensed clinicians.
• Maintain relationships with referral sources and support outreach to referring practices and community partners, accurate referral, census, scheduling, and care-coordination data in Epic, REDCap, Excel, and other approved systems.
• Track key patient and program metrics, including census, six‑month postpartum status, and patients needing clinician review for discharge and collect and compile clinical and program data for grant reporting, productivity, evaluation, quality improvement, and planning.
• Work with program leaders, providers, and staff to support daily operations and process improvement and provide administrative and operational support for PROMISE program activities and team functions.

Skills

Care coordination

Patient navigation

HIPAA knowledge

Communication skills

Time management

Education

Bachelor's degree in Psychology or related field

Tools

Epic scheduling functions

REDCap

Excel

Job description

The University of Colorado Anschutz Medical Campus is seeking a Care Coordinator to support PROMISE Clinic in coordinating referrals, scheduling, and patient navigation for pregnant and postpartum patients with behavioral health needs. You will maintain data, liaise with providers, and ensure timely access to services, while protecting patient confidentiality.

Responsibilities include outreach to referral sources, documenting encounters, and providing operational support to PROMISE program