Perinatal Care Coordinator - Mental Health Referrals

University of Colorado Anschutz; Aurora (CO); In loco; USD 60.000 - 71.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Disability insurance

Life insurance

Vision insurance

Retirement 401(a) Plan

Paid time off

Vacation days

Sick days

Holiday days

Tuition benefit

ECO Pass

Descrizione del lavoro

The University of Colorado Anschutz Medical Campus seeks a full-time Care Coordinator to support the PROMISE Clinic’s perinatal behavioral health program. The role focuses on coordinating referrals, scheduling, and patient navigation to ensure timely access to behavioral health services for pregnant and postpartum patients.

You will manage referrals, coordinate appointments in Epic, assist with data collection and reporting, and maintain patient confidentiality while supporting clinicians and

Competenze

• Bachelor's degree in Psychology, Counseling, Social Work, Public Health, or related field from an accredited institution
• 1 year of experience healthcare systems with patient navigation, scheduling, or similar (Intermediate level)
• Applicants must meet minimum qualifications at the time of hire.
• Spanish language proficiency (Preferred)
• Experience with REDCap or other data management program (Preferred)
• Experience with EPIC scheduling functions (Preferred)
• Experience with Excel and data entry (Preferred)

Mansioni

• Serve as a primary point of contact for PROMISE patients, supporting referrals, scheduling, forms, resources, and access to services.
• Manage referrals from receipt through scheduling and connection with care, including follow-up with patients and referring providers.
• Provide patients with PROMISE and community resource information and schedule and reschedule appointments in Epic and conduct outreach regarding referrals, missed visits, and incomplete paperwork.
• Document referral and care‑coordination encounters in accordance with program and institutional requirements.
• Maintain patient confidentiality and promptly route clinical questions, safety concerns, medication questions, and treatment requests to licensed clinicians.
• Maintain relationships with referral sources and support outreach to referring practices and community partners, accurate referral, census, scheduling, and care‑coordination data in Epic, REDCap, Excel, and other approved systems.
• Track key patient and program metrics, including census, six‑month postpartum status, and patients needing clinician review for discharge and collect and compile clinical and program data for grant reporting, productivity, evaluation, quality improvement, and planning.
• Work with program leaders, providers, and staff to support daily operations and process improvement and provide administrative and operational support for PROMISE program activities and team functions.

Conoscenze

Care coordination

Patient navigation

Referral management

Communication

Data entry

Formazione

Bachelor's degree in Psychology, Counseling, Social Work, Public Health, or related field

Strumenti

Epic scheduling

REDCap

Excel

EHR systems

Descrizione del lavoro

The University of Colorado Anschutz Medical Campus seeks a full-time Care Coordinator to support the PROMISE Clinic’s perinatal behavioral health program. The role focuses on coordinating referrals, scheduling, and patient navigation to ensure timely access to behavioral health services for pregnant and postpartum patients.

You will manage referrals, coordinate appointments in Epic, assist with data collection and reporting, and maintain patient confidentiality while supporting clinicians and