Performance Tracking Specialist

BakerRipley; Houston (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

A community-focused organization in Houston is seeking a Performance Tracking Specialist to manage and improve data processes. The ideal candidate will have a Bachelor's degree and at least 2 years of experience in data entry and performance tracking. Responsibilities include validating customer records, generating reports, and supporting compliance efforts. Strong proficiency in Microsoft Excel is required, along with excellent attention to detail and communication skills.

Qualifications

• Bachelor’s degree in business administration, public administration, information systems, data management, or a related field.
• At least 2 years of experience in data entry, reporting, auditing, or performance tracking.
• Strong attention to detail and accuracy in handling data.

Responsibilities

• Enter, review, and validate customer records and service data.
• Generate data reports and dashboards for program analysis.
• Collaborate with teams to improve data collection processes.

Skills

Data entry

Reporting

Auditing

Performance tracking

Communication skills

Education

Bachelor’s degree in relevant field

Tools

Microsoft Excel

Data management tools

Job description

Join to apply for the Performance Tracking Specialist role at BakerRipley

Key Responsibilities

• Enter, review, and validate customer records, case notes, and service data in internal systems.
• Perform cross-system audits to ensure data accuracy and resolve discrepancies.
• Develop and run system queries to support program operations and performance tracking.
• Generate data reports and dashboards to support internal reviews and program analysis.
• Support compliance monitoring efforts by preparing documentation and assisting with corrective actions.
• Collaborate with program and operations teams to improve data collection processes and protocols.
• Ensure data governance standards are upheld in alignment with board and regulatory requirements.
• Leverage technology tools to streamline documentation, reduce errors, and improve reporting efficiency.

Minimum Qualifications

• Bachelor’s degree in business administration, public administration, information systems, data management, or a related field; OR equivalent combination of education and relevant experience.
• At least 2 years of experience in data entry, reporting, auditing, or performance tracking.
• Proficiency with Microsoft Excel and other data management tools.
• Strong attention to detail and accuracy in handling data.
• Ability to analyze information, identify discrepancies, and resolve issues.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Commitment to confidentiality, compliance, and data integrity.

Qualifications

• Education
• Required: High School
• Preferred: Bachelors
• Experience
• Required: 2 years of experience working at Workforce Solutions or related field.

BakerRipley is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.