Performance Success Manager

dowjones; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Education Benefits

Paid Maternity and Paternity Leave

Family Care Benefits

Commuter Transit Program

Employee Referral Program

Job summary

Dow Jones is seeking a Manager, Performance Success in New York to lead campaign measurement, optimization, and narrative-driven recap delivery. You’ll synthesize data, present to stakeholders, and drive innovation in measurement and reporting through automation and AI.

This role blends analytics, client strategy, and storytelling in a fast-paced environment. You'll collaborate with Sales, Planning, and Client Success teams, manage multi-channel campaigns, and guide performance conversations

Qualifications

• 5+ years of experience in digital media, analytics, campaign performance, or a related field.
• Experience managing multi-channel digital and social campaigns.
• Strong ability to translate data into insights and recommendations.
• Proven client-facing communication and presentation skills.

Responsibilities

• Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch.
• Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies.
• Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact.
• Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority.
• Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain).
• Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights.
• Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements.
• Educate internal teams on content and media best practices.

Skills

Analytical skills

Client-facing communication

Presentation skills

Multi-channel campaigns

Project management

Asana experience

Tools

Asana

Job description

Job Description:

About the Team:

Our Client Success Group is a team of post-sales experts who work with Wall Street Journal | Barron's Group advertising and events clients to ensure smooth and successful execution of our programs. The Performance Success team leads measurement, optimization, and performance storytelling, helping clients understand the impact of their investment and driving renewal and growth through insight-led narratives.

About the Role

Reporting into the Senior Manager, Performance Success, the Manager, Performance Success is responsible for campaign measurement, performance optimization, and developing narrative-driven recaps that connect performance to client KPIs and business outcomes.

This role sits at the intersection of analytics, client strategy, and storytelling. The ideal candidate can synthesize complex data, uncover strategic insights, present to stakeholders of varying seniority and media expertise, and help drive innovation in measurement, attribution, and reporting through automation and AI.

You Will:

• Serve as the primary point of contact for clients on campaign performance, reporting, and optimization once programs launch
• Monitor campaign delivery and performance across content, media, social, and custom programs; identify risks, opportunities, and optimization strategies
• Develop narrative-driven recaps that connect campaign performance to client KPIs, business goals, and overall program impact
• Present performance results, insights, and recommendations to internal and external stakeholders across varying levels of seniority
• Execute and optimize paid social and paid distribution campaigns across key platforms (e.g., Meta, LinkedIn, Google, Taboola/Outbrain)
• Identify opportunities for campaign renewals, extensions, and optimizations based on performance insights
• Contribute to the evolution of measurement frameworks and help drive innovation in reporting and insights through automation, AI tools, and workflow improvements
• Educate internal teams (Sales, Planning, Client Success, Marketing, etc.) on content and media best practices.

You Have:

• 5+ years of experience in digital media, analytics, campaign performance, or a related field
• Experience managing multi-channel digital and social campaigns
• Strong analytical skills and ability to translate data into insights and recommendations
• Strong client-facing communication and presentation skills and comfort leading performance conversations.
• Proven ability to manage multiple complex programs in a fast-paced, deadline-driven environment; project management tool experience (e.g., Asana) is a plus.
• A proactive, solutions-oriented mindset with high attention to detail and a collaborative, "can-do" attitude

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Business Area:

Dow Jones - Media Sales

Job Category:

Marketing & Product Management

Union Status:

Union roleBase Pay Range: $85,000 - $105,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.