Performance & Resiliency Architect (SVP/ED)

Aumni; Tampa (FL); On-site; USD 180,000 - 230,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an SVP/ED Performance & Resiliency Engineer for Merchant Services to improve latency, throughput, capacity planning, and peak-event readiness on high-volume platforms.

You will partner with application and infrastructure teams to identify bottlenecks, raise engineering standards, and drive durable fixes with strong technical leadership. The role emphasizes observability, incident RCA practices, and safe release strategies across AWS and containerized workloads

Qualifications

• Senior experience in performance engineering for distributed systems and/or SRE-style reliability engineering in production.
• Strong cloud/container background (AWS + Kubernetes/EKS; ECS exposure beneficial).
• Experience with modern observability tooling (Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch or equivalent).
• KEDA and/or Karpenter: large plus.
• Akamai: strongly preferred.
• Demonstrated ability to lead through influence, mentor engineers, and work effectively across teams.

Responsibilities

• Lead performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention (KPIs, guardrails, and acceptance criteria).
• Improve production readiness: observability, actionable alerting, incident triage, and root-cause analysis for durable remediation.
• Strengthen resiliency patterns: timeouts/retries, circuit breakers, backpressure/rate limiting, graceful degradation, and failover readiness.
• Drive safer releases via canary/progressive delivery and automated rollback patterns.
• Optimize containerized workloads across EKS (primary) and ECS/other compute; drive autoscaling and right-sizing.

Skills

Latency reduction

Performance engineering

Leadership & mentorship

Cross-team collaboration

Tools

Datadog

Dynatrace

Grafana

OpenTelemetry

CloudWatch

Kubernetes / EKS

ECS

Akamai

KEDA

Karpenter

Job description

JPMorgan Chase & Co. is seeking an SVP/ED Performance & Resiliency Engineer for Merchant Services to improve latency, throughput, capacity planning, and peak-event readiness on high-volume platforms.

You will partner with application and infrastructure teams to identify bottlenecks, raise engineering standards, and drive durable fixes with strong technical leadership. The role emphasizes observability, incident RCA practices, and safe release strategies across AWS and containerized workloads