Performance & Resiliency Engineer (Cloud/SRE)

JP Morgan Chase; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

JP Morgan Chase is seeking a Software Engineer III to join the Consumer & Community Banking tech team. You will be a seasoned member of an agile team designing and delivering trusted, scalable technology products in a secure environment.

You will drive performance engineering for distributed systems, enhance production readiness with observability, and implement resiliency patterns while enabling safe, AI-assisted coding practices at scale. Strong cloud and container experience required.

Qualifications

• Formal training or certification on software engineering concepts with 5+ years of applied experience.
• Experience improving the performance and stability of critical, high-volume platforms.
• Performance engineering for distributed systems and/or SRE-style reliability engineering in production.
• Strong cloud/container background (AWS + Kubernetes/EKS, ECS, etc.).
• Experience with modern observability tooling (e.g., Splunk, Datadog, Dynatrace, Grafana, OpenTelemetry, CloudWatch).
• Demonstrated experience leading effective use of AI-assisted software development tools with bounded validation of outputs.
• Strong understanding of responsible AI use in engineering workflows and security considerations.

Responsibilities

• Contribute performance engineering efforts: load/stress/soak testing, capacity modeling, performance tuning, and regression prevention.
• Improve production readiness: observability, alerting, incident triage, and root-cause analysis.
• Apply resiliency patterns: timeouts/retries, circuit breakers, backpressure, graceful degradation, and failover readiness.
• Support safer releases with canary/progressive delivery and automated rollback patterns.
• Optimize containerized workloads across EKS (primary) and ECS/other compute; drive autoscaling and right-sizing.
• Develop secure, high-quality production code, review and debug others' code.
• Drive adoption of AI-assisted engineering practices to improve code quality, delivery speed, and operational outcomes; establish validation standards.
• Apply SDLC/TLM tooling knowledge to improve value realized by automation.

Skills

Performance engineering

Cloud/AWS

Kubernetes/EKS

Observability tooling

AI-assisted development

Secure coding

Resiliency patterns

Independent problem solving

OpenTelemetry

Tools

AWS

Kubernetes

EKS

ECS

Datadog

Splunk

Grafana

OpenTelemetry

CloudWatch

Job description

JP Morgan Chase is seeking a Software Engineer III to join the Consumer & Community Banking tech team. You will be a seasoned member of an agile team designing and delivering trusted, scalable technology products in a secure environment.

You will drive performance engineering for distributed systems, enhance production readiness with observability, and implement resiliency patterns while enabling safe, AI-assisted coding practices at scale. Strong cloud and container experience required.