Performance & Quality Improvement Manager

Career-Team-36cf2150; Crockett (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Career Team is seeking a Performance Manager to conduct regular analyses of workforce activities, evaluate compliance with policies, and implement quality improvement initiatives under the supervision of the Project Director.

The role requires reviewing performance trends, providing technical assistance for non-compliance or low performance, and generating weekly reports for senior management. A Bachelor's degree in IT/CS or related field and strong data analysis skills are essential.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Proven experience in data analysis, statistical analysis, and performance evaluation.
• Strong knowledge of federal, state, and local workforce programs and regulations.
• Proficiency in data analysis tools and software.
• Exceptional attention to detail, analytical skills, and problem-solving abilities.
• Excellent communication, presentation, and reporting skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Commitment to achieving performance goals and driving continuous improvement.
• Willingness to uphold Career Team’s core values and foster a culture of innovation and collaboration.
• A Valid Driver's License.

Responsibilities

• Conduct analyses of workforce activities to assess program performance.
• Use sampling, auditing, and observation to evaluate compliance with policies and contract requirements.
• Implement continuous quality improvement through ongoing reviews and identify areas for enhancement.
• Review performance trends and provide technical assistance for non-compliance or low performance.
• Assist in conducting quality reviews, prepare reports, and disseminate monitoring documents.
• Communicate findings and recommendations to the Project Director and leadership team.
• Update and maintain the document control system and related systems.
• Create and implement a monitoring system to ensure consistency in procedures.
• Verify performance data and generate weekly reports for senior management.

Skills

Data analysis

Statistical analysis

Performance evaluation

Attention to detail

Communication skills

Independent work

Education

Bachelor's degree in IT/CS or related field

Tools

Data analysis software

Job description

Career Team is seeking a Performance Manager to conduct regular analyses of workforce activities, evaluate compliance with policies, and implement quality improvement initiatives under the supervision of the Project Director.

The role requires reviewing performance trends, providing technical assistance for non-compliance or low performance, and generating weekly reports for senior management. A Bachelor's degree in IT/CS or related field and strong data analysis skills are essential.