Performance Marketing: ISP Field Sales

DEVCOM; Dothan (AL); On-site; USD 50,000 - 100,000; Full time

Job summary

DevCom is seeking a Field Sales Representative to engage residents in an assigned territory, assess connectivity needs, and present internet service options. You will guide customers from initial conversation through installation, educating with accuracy and building trust in the community.

The role emphasizes independence, in-person outreach, and the ability to manage schedules that include afternoons, evenings, and weekends as required by the market.

Qualifications

• Clear spoken communication and ability to build rapport with diverse people.
• Ability to work independently in an assigned territory and manage time.
• Comfort with travel within residential neighborhoods and schedules including evenings/weekends.

Responsibilities

• Conduct face-to-face residential outreach within an assigned territory.
• Ask discovery questions to understand households' connectivity needs.
• Explain products, pricing, promotions, and installation terms to customers.
• Complete and submit customer orders using company systems.
• Track interactions and territory progress using software.

Skills

Verbal communication

Interpersonal skills

Independent work in territory

Mobility & driving

Tech literacy

Resilience

Tools

Territory management software

Job description

Field Sales Representative

The Opportunity

DevCom is seeking driven, ambitious, and personable professionals to join our record-holding Field Sales Force. Whether you are beginning your sales career, bringing experience from another customer-facing profession, or seeking greater earning potential within a high-performance culture, this opportunity rewards presence, initiative, consistency, and outcomes.

As a Field Sales Representative, you will represent a leading internet service provider within assigned communities. You will engage residents directly, identify their connectivity needs, explain available internet services, and guide qualified customers from initial conversation through installation.

This is not simply an order-taking role. DevCom representatives educate customers, build community trust, and remain accountable for the quality of every customer relationship they establish. Our success is measured by the satisfaction of the customers we serve.

What You Will Do

• Conduct face-to-face residential outreach within an assigned territory.
• Ask thoughtful discovery questions to understand each household's connectivity needs.
• Introduce customers to highly competitive internet service solutions.
• Clearly explain products, pricing, promotions, installation expectations, and service terms.
• Earn customer commitments.
• Accurately complete and submit customer orders using company-provided systems.
• Track customer interactions, follow-up activity, and territory progress using company-provided territory management software.
• Follow up with customers as needed to support successful installation.
• Coordinate with leadership and operational teams to resolve customer or installation obstacles.
• Develop familiarity with the neighborhoods, residents, competitive conditions, and opportunities within your territory.
• Represent DevCom and its clients with authenticity, precision, and consistency.
• Participate in training, coaching, performance reviews, and team initiatives.
• Comply with all company, client, regulatory, and customer privacy requirements.

Who Thrives at DevCom

Successful DevCom representatives are confident enough to initiate conversations, curious enough to understand customer needs, perceptive enough to recognize and work through hesitation, and disciplined enough to follow through. They are leaders who accept coaching, take ownership of outcomes, and understand that lasting performance is built through consistent daily execution.

You may be a strong fit if you:

• Communicate clearly and build rapport with people from varied backgrounds.
• Are comfortable introducing yourself and initiating conversations.
• Can learn products, services, technology, and processes quickly.
• Explain technical information in a practical, easy-to-understand way.
• Are self-directed and productive without continuous supervision.
• Respond constructively to coaching and performance feedback.
• Remain resilient when customers decline or circumstances change.
• Value measurable achievement and direct accountability for results.
• Protect the customer experience while pursuing ambitious goals.
• Want your earning potential to reflect the quality and consistency of your performance.

Experience We Value

Previous sales experience is welcome but not required. We value transferable experience from education, teaching, coaching, customer service, retail, hospitality, fundraising, promotions, canvassing, community outreach, entrepreneurship, and other dynamic, public-facing professions.

Experience in field sales, direct sales, ISP or telecommunications services, home services, territory development, or commission-based work is an advantage.

Qualifications

• Strong verbal communication and interpersonal skills.
• Ability to learn and accurately communicate internet service offerings.
• Ability to work independently within an assigned territory.
• Ability to use mobile applications and digital systems for customer orders, communication, and reporting.
• Reliable transportation to and within assigned territories.
• Ability to work during the days and hours when residential customers are most accessible, including afternoons, evenings, and weekends as required by the market.
• Ability to perform field-based work outdoors and travel throughout residential neighborhoods in varying conditions.
• Ability to satisfy applicable background, client authorization, licensing, or identification requirements.

Compensation

This is a 100% commission-based position with no fixed base compensation. Representatives earn attractive compensation for winning customers who successfully complete internet service installation.

The commission structure provides uncapped earning potential, with additional variable bonus opportunities that may be available based on individual performance, team objectives, market priorities, promotional campaigns, and other defined business goals.

Why DevCom

DevCom is a specialized ISP/MSO commercial growth, business intelligence, and performance marketing firm. We lead network launches, accelerate customer adoption, overdrive penetration, and build durable trust within the communities our clients serve.

From a two-man operation in the late 1990s to a record-setting driver of new technology adoption, our operating philosophy has remained constant: quiet professionals delivering loud results.

We educate to win customers, follow through to successful installation, and operate with intelligence.