Performance Improvement Supervisor, Quality & Compliance

KVC Health Systems, Inc.; Topeka (KS); On-site; USD 47,000 - 57,000; Full time

Benefits offered by this job

Company-paid clinical supervision

CEU-eligible in-house training

Generous PTO

Parental leave

Health benefits

403(b) with company match

Tuition reimbursement up to 21000

Job summary

KVC Health Systems, Inc. in Topeka, KS is seeking a Performance Improvement Supervisor to lead the Quality Assurance team and drive organizational performance.

You will oversee compliance with policies and regulations, coordinate audits (CFSR, DCF, LPA), and report monthly trends to leadership. This role also drives CQI initiatives, action planning, and cross-functional collaboration to strengthen child welfare outcomes.

Qualifications

• High school diploma or GED required; Bachelor's degree preferred.
• Valid driver's license and auto insurance required.
• Must be at least 21 years of age.
• One year of experience with children and family services preferred.

Responsibilities

• Supervise, train, and support the Quality Assurance Team to ensure high-level performance and professional growth.
• Monitor organizational compliance with internal policies, contract requirements, and local, state, and federal regulations.
• Coordinate and execute internal and external case audits, including CFSR, DCF, and LPA audits.
• Analyze internal and external data to identify trends and progress, providing detailed monthly reports to the management team on monitoring activities.
• Lead performance improvement and utilization review activities, providing CQI and QA training to staff as needed.
• Develop and coordinate preventative and corrective action plans to address compliance deficiencies and policy gaps.
• Manage the client satisfaction survey process for families and youth, inputting data and reporting findings to improve service delivery.
• Assist in monitoring local office data entry and file maintenance to ensure completeness, timeliness, and accuracy across all system reports.
• Represent the organization at Performance Improvement meetings and maintain a close partnership with the DCF Compliance team.
• Provide cross-functional support to Data Analysts and Training Coordinators, and assist leadership with special projects and organizational goal-setting.

Skills

Team Leadership

Compliance Oversight

Case Auditing

Strategic Reporting

CQI / QA

Corrective Action

Stakeholder Satisfaction

Data Integrity

Strategic Partnership

Cross-functional Support

Education

High school diploma or GED

Bachelor's degree in human services or related field preferred

Job description

KVC Health Systems, Inc. in Topeka, KS is seeking a Performance Improvement Supervisor to lead the Quality Assurance team and drive organizational performance.

You will oversee compliance with policies and regulations, coordinate audits (CFSR, DCF, LPA), and report monthly trends to leadership. This role also drives CQI initiatives, action planning, and cross-functional collaboration to strengthen child welfare outcomes.