Performance Improvement OR Business Analyst

First Roles; Nashville (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) match

Employee Stock Purchase Plan

Tuition assistance

Job summary

HCA Healthcare (Corporate) in Nashville seeks a Corporate OR Business Analyst to partner with Surgical Services leadership. You will analyze operational, financial, and performance data to identify trends, quantify opportunities, support decision-making, and monitor improvement across corporate, division, market, and facility levels.

The role aims to standardize reporting, support data governance, and translate findings into practical improvement plans, dashboards, and executive reports that

Qualifications

• Bachelor’s degree in business, health administration, information management, nursing, or related field, or equivalent healthcare operations experience.
• 3+ years in healthcare operations, surgical services analytics, data governance, or performance improvement.
• Ability to analyze operational performance and translate data into actionable recommendations.
• Proficiency with Excel and PowerPoint; experience with data visualization or BI tools preferred.
• Strong analytical, problem-solving, written and verbal communication skills in a matrixed environment.

Responsibilities

• Analyze surgical performance, utilization, access, financial, and productivity data; develop dashboards, scorecards, and executive reports to support decision-making.
• Identify trends, variances, and opportunities for improvement; perform root-cause analysis; quantify impact of actions.
• Support planning and scenario modeling related to capacity, throughput, staffing, scheduling, growth, and resource allocation.
• Partner with leaders to translate findings into practical improvement plans, track progress, and communicate results.
• Support standardized definitions, reporting methodologies, documentation, and data governance to promote consistent measurement.

Skills

Excel

PowerPoint

Analytical thinking

Communication

Data visualization

Problem-solving

Education

Bachelor’s degree (related field)

Tools

Power BI

Data visualization tools

Job description

Job Summary and Qualifications

The Corporate OR Business Analyst serves as an enterprise partner to Surgical Services leadership by analyzing operational, financial, and performance data to identify trends, quantify opportunities, support decision‑making, and monitor improvement efforts. The role helps standardize reporting methods, supports data governance as needed, and translates information into actionable recommendations that improve capacity, access, quality, and efficiency across corporate, division, market, and facility levels.

Responsibilities

• Analyze surgical performance, utilization, access, financial, and productivity data across corporate, division, market, and facility levels; develop dashboards, scorecards, and executive reports to support decision‑making.


• Identify trends, variances, and opportunities for improvement; perform root‑cause and variance analysis; and quantify the operational and financial impact of recommended actions.


• Support planning and scenario modeling related to capacity, throughput, staffing, scheduling, growth, and resource allocation to help leaders evaluate options and prioritize actions.


• Partner with corporate, division, market, and facility leaders to translate analytical findings into practical improvement plans, track progress, and communicate results.


• Support standardized definitions, reporting methodologies, documentation, and data governance to promote consistent measurement and continuity of performance reporting.

Required Qualifications

• Bachelor's degree in business, health administration, information management, nursing, or a related field, or equivalent experience in healthcare operations.


• Three or more years of experience in healthcare operations, surgical services analytics, data governance, performance improvement, or a related discipline.


• Demonstrated ability to analyze operational performance, identify key drivers, and translate data into actionable recommendations.


• Strong proficiency with Excel and PowerPoint; experience with data visualization or business intelligence tools preferred.


• Strong analytical, problem‑solving, written, and verbal communication skills with the ability to work effectively in a matrixed environment.

Preferred Qualifications

• Experience with perioperative operations, OR workflow, block scheduling, surgical throughput, anesthesia operations, patient access, or related surgical‑services functions.


• Experience with forecasting, capacity analysis, financial analysis, process improvement, or predictive analytics in a healthcare environment.


• Experience supporting enterprise or multi‑facility performance improvement or data governance initiatives.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services


• Wellbeing support, including free counseling and referral services


• Time away from work programs for paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence


• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling


• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing


• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate)

Based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO‑ and COO‑level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

“Good people beget good people.”- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Performance Improvement OR Business Analyst opening.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.