Business Analyst

HCA Healthcare; Nashville (TN); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off & leave

401(k) with 100% match on 3–9% of pay

Tuition assistance

Student loan assistance

Job summary

HCA Healthcare is seeking a Business Analyst to translate clinical operations needs into IT solutions for healthcare revenue cycle systems. You will partner across Clinical Operations, Development, and Vendor-integrated apps to ensure clear requirements and executable strategies.

The role focuses on discovery, project hygiene, and executive-ready justifications, enabling leaders to focus on technical delivery and strategic alignment with Corp and Division goals.

Qualifications

• Bachelor's degree preferred.
• Microsoft Office (including Word, Excel, and PowerPoint), and Microsoft Visio.
• Metastorm BPM and SharePoint experience preferred.

Responsibilities

• Creates a joint vision for IT solutions by maintaining strong relationships with business unit and Solution Leader and assists in preparing and presenting the value proposition or business case.
• Creates deliverables in conjunction with the business area and Sr. or Consulting BA and manages approvals.
• Provides coordination and clarification to project resources in support of product or solution development, testing, and training/education.
• Builds network of relationships to draw upon for business expertise that may be required in key areas.
• Elicits and documents business, user, functional and non-functional requirements. Creates deliverables as part of the overall Collaborative Services team.
• Develops maps and flowcharts of business processes (current and future state).
• Identifies impact to other solutions or projects, and works with other BAs and stakeholders to identify options and recommendations.

Skills

Requirements elicitation

Stakeholder management

Communication skills

Facilitation

Analytical thinking

Documentation

Multi-tasking

Independent work

BA knowledge

Education

Bachelor's degree

Tools

Microsoft Visio

Metastorm BPM

SharePoint

Job description

Do you want to join an organization that invests in you? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Works with the support and direction of the business staff to develop an understanding of business needs which require IT solutions for a specified business area. Works with other key project team members to define requirements, manage requirements, design the functional solution, identify and elevate project issues, and ensure the IT solution meets the business need. This position requires a background and operational experience with healthcare business practices and with healthcare IT revenue cycle systems. Experience with healthcare or within the Life Sciences industry a plus. The Business Analyst (BA) for the Development and Integrated Apps teams (or TriStar ITG more broadly) will serve as the essential translation and alignment engine for Application Services. By sitting at the intersection of clinical operations, custom development, and vendor-integrated applications, this role transforms operational challenges into executable technical strategy. Rather than acting as a simple scribe, the BA functions as a \"Clinical and Business Interface Lead\" who ensures that every project is clearly defined, strategically justified, and appropriately routed. This specialized focus allows leadership to step away from the daily friction of chasing requirement clarity and managing inbound noise, shifting the burden of \"rounding\" and discovery onto a dedicated resource who can synthesize patterns across multiple facilities. By owning deep-dive discovery, project hygiene in Service Central, and the creation of executive-ready justifications, this role provides leadership leverage, freeing managers to focus on core technical delivery and ensuring that we are aligned with strategic goals of Corp and Division leadership. Clinical experience is highly desired.

Duties Include But Are Not Limited To:

• Creates a joint vision for IT solutions by maintaining strong relationships with business unit and Solution Leader and assists in preparing and presenting the value proposition or business case.
• Creates deliverables in conjunction with the business area and Sr. or Consulting BA and manages approvals.
• Provides coordination and clarification to project resources in support of product or solution development, testing, and training/education.
• Builds network of relationships to draw upon for business expertise that may be required in key areas.
• Elicits and documents business, user, functional and non-functional requirements. Creates deliverables as part of the overall Collaborative Services team.
• Develops maps and flowcharts of business processes (current and future state).
• Identifies impact to other solutions or projects, and works with other BAs and stakeholders to identify options and recommendations.
• Ability to multi-task, given various assignments, assisting management in prioritization of tasks.
• Take ownership of responsibilities, working individually or with teams to accomplish goals.
• Works with all departments throughout product life cycle to ensure project dates are met and ensures timely completion of BA deliverables.
• Perform other duties as assigned.
• Practice and adhere to the \"Code of Conduct\" philosophy and \"Mission and Value Statement\".

Knowledge, Skills, and Abilities

• One to three years of experience on increasingly challenging projects in business, or systems analysis or systems development role.
• Understanding of the BA role with ability to educate others about the BA roles and responsibilities.
• Solid collaboration, facilitation, and negotiation skills.
• Detail oriented and analytical with good organization skills.
• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment.
• Strong problem and issue resolution experience.
• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization.
• Highly motivated and be able to work independently with little supervision.

What qualifications you will need

• Bachelor's degree preferred.
• Microsoft Office (including Word, Excel, and PowerPoint), and Microsoft Visio.
• Metastorm BPM and SharePoint experience preferred.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources , including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

\"Good people beget good people.\"- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

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We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.