Director Resource Optimization Operations

HCA-Healthcare; Nashville (TN); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

Retirement resources

Tuition assistance

Employee discounts

Job summary

HCA Healthcare in Nashville seeks a Director of Resource Optimization Operations to bridge analytics and execution, validating opportunities and translating insights into practical actions across labor, overhead, and productivity.

You will partner with Finance, HR, and Performance Improvement to identify value creation opportunities and drive implementation across corporate, division, facilities, and shared services.

Qualifications

• Bachelors in Analytics, Finance, Business, Healthcare Admin, Engineering, Economics, CS or related field.
• 7+ years in analytics, finance, performance improvement, healthcare ops, consulting, labor management, or enterprise transformation.
• Experience using large datasets to identify opportunities for improvement.
• Experience with benchmarking, productivity and cost analysis, financial modeling, or operational performance tools.
• Experience preparing executive-level insights, dashboards, or analytical recommendations.
• Healthcare operations or health system experience.

Responsibilities

• Lead validation of enterprise value creation opportunities.
• Evaluate feasibility, complexity, risk, and impact with stakeholders.
• Refine opportunity sizing and identify practical execution paths.
• Support labor and organizational design reviews across functions.
• Identify best practices and replicate across units.
• Assess workflows, staffing models, spans and layers, role design, and fixed costs.
• Collaborate with HR on organizational design and labor governance.
• Develop recommendations balancing financial impact with execution feasibility.
• Support governance by documenting findings, risks, and dependencies.
• Facilitate sessions to align scope, actions, timing, ownership, and outcomes.
• Oversee handoff of initiatives and monitor early execution progress.
• Build relationships with senior operators, finance, HR, and corporate leaders.
• Coach teams on healthcare operations and implementation considerations.

Skills

Large datasets analysis

Executive insights

Dashboards

Operational performance

Education

Bachelor's degree in a relevant field

Masters preferred

Tools

Financial modeling

Benchmarking

Productivity analysis tools

AI-enabled analytics

Job description

This position is incentive eligible.

Do you want to join an organization that invests in you as a Director Resource Optimization Operations? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

Job Summary:

The Director Resource Optimization Operations is responsible for bringing deep operational, financial, and business-unit expertise to the PI Resource Optimization Operations. This role serves as the bridge between analytics and real-world execution by validating opportunities, assessing operational feasibility, identifying barriers, and translating insights into practical actions that can be adopted by corporate, division, facility, and shared services leaders.

The role partners with internal subject matter experts, corporate functions, field operators, Finance, HR, and Performance Improvement leaders to identify value creation opportunities across labor management, corporate overhead, productivity, fixed cost, spans and layers, requisition governance, and operational redesign.

Responsibilities:

• Leads operational validation of enterprise value creation opportunities identified by the PI Resource Optimization Operations.
• Partners with corporate, field, and shared services leaders to evaluate feasibility, implementation complexity, operational risk, and expected impact.
• Applies operational knowledge to challenge assumptions, refine opportunity sizing, and identify practical execution pathways.
• Supports clean-sheet labor and organizational design reviews across corporate and targeted business areas.
• Identifies operational best practices from high-performing functions, facilities, or business units and supports replication across lower-performing areas.
• Assesses current workflows, staffing models, spans and layers, role design, productivity practices, and fixed-cost structures.
• Partners with HR and business leaders on organizational design, redundancy analysis, requisition and backfill reviews, and labor governance processes.
• Develops recommendations that balance financial impact, operational continuity, colleague considerations, and execution feasibility.
• Supports Corporate LMAT governance by preparing operational findings, risks, dependencies, and implementation recommendations.
• Facilitates working sessions with business owners to align on opportunity scope, action plans, timing, ownership, and expected outcomes.
• Supports handoff of approved initiatives to business leaders and monitors early execution progress.
• Builds strong relationships with senior operators, finance leaders, HR partners, and corporate functional leaders.
• Coaches team members on healthcare operations, business-unit dynamics, and practical implementation considerations.

Required Education & Experience:

• Bachelors degree in Analytics, Finance, Business, Healthcare Administration, Engineering, Statistics, Economics, Computer Science, or related field
• 7+ years of experience in analytics, finance, performance improvement, healthcare operations, consulting, labor management, or enterprise transformation
• Experience using large datasets to identify financial or operational improvement opportunities
• Experience with benchmarking, productivity analysis, cost analysis, financial modeling, or operational performance tools
• Experience preparing executive-level insights, dashboards, or analytical recommendations
• Healthcare operations or health system experience

Preferred Education & Experience:

• Masters degree in Business, Analytics, Finance, Healthcare Administration, Engineering, Data Science, or related field – Preferred
• Experience with AI-enabled analytics, fixed-cost tools, margin insight tools, StrategyHub, or similar enterprise platforms

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefitsfor medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support,including free counseling and referral services
• Time away from workprograms for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education supportthrough tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefitsfor fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Good people beget good people. - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Dir Resource Optimization Ops opening. Qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.