Performance Improvement Consultant Senior

McLaren Health Care; Lansing (MI); On-site; USD 90,000 - 130,000; Full time

Job summary

McLaren Health Care is seeking a seasoned consultant to facilitate Unified Revenue Cycle growth and operational improvements. You will oversee multiple large-scale projects from concept to implementation, coordinating with end users, sponsors and senior leadership to ensure alignment with strategic goals.

Responsibilities include defining scope, developing detailed work plans, tracking progress, and guiding analyses to realize benefits while maintaining quality standards across projects.

Qualifications

• Master's degree in related field or Bachelor's with 5 years healthcare experience required.
• Preferred: 3+ years in consulting; healthcare consulting is a plus.
• Certificate in Six Sigma Black Belt, Project Management, Healthcare Management Engineering preferred.

Responsibilities

• Define scope and objectives with project sponsors across the health system.
• Develop project plans with milestones, dependencies, deliverables, realization schedules and tasks.
• Assemble project teams, assign responsibilities and determine resources required.
• Collaborate with stakeholders to assess current state, remove barriers and develop improved design.
• Redesign and drive implementation of process improvements using improvement methods.

Skills

Six Sigma Black Belt

Project management

Healthcare management engineering

Communication

Analytical skills

Organizational skills

Client management

Education

Master's degree

Bachelor's degree + 5 years healthcare experience

Job description

Position Summary

Facilitates McLaren Health's Unified Revenue Cycle growth and operational improvement by providing consultant expertise to a portfolio sponsored and prioritized by the revenue cycle leadership team. Ensures projects and programs are aligned with strategic imperatives and support the organization's goals and objectives. Provides expert consultation in the areas of value acceleration, performance improvement, performance tracking and benefits realization for those projects. Reports progress, barriers and successes to all stakeholders. Responsible for managing all aspects of multiple large-scale projects from original concept through final implementation. Works with all areas affected by the project including end users, project sponsors and senior leadership. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, realization schedules and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Compares and evaluates various courses of action and make independent decisions on matters of significance within the scope of their responsibilities.

Position Summary

Facilitates McLaren Health's Unified Revenue Cycle growth and operational improvement by providing consultant expertise to a portfolio sponsored and prioritized by the revenue cycle leadership team. Ensures projects and programs are aligned with strategic imperatives and support the organization's goals and objectives. Provides expert consultation in the areas of value acceleration, performance improvement, performance tracking and benefits realization for those projects. Reports progress, barriers and successes to all stakeholders. Responsible for managing all aspects of multiple large-scale projects from original concept through final implementation. Works with all areas affected by the project including end users, project sponsors and senior leadership. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, realization schedules and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems. Compares and evaluates various courses of action and make independent decisions on matters of significance within the scope of their responsibilities.

Essential Functions and Responsibilities

• Define and document scope and objectives with project sponsors across the health system
• Identify & generate proposals for potential projects to improve processes and reduce waste
• Develop project plans with milestones, dependencies, deliverables, realization schedules and tasks for complex projects or programs.
• Assemble project teams, assign responsibilities and tasks to participants and determine other resources required.
• Collaborate with stakeholders to assess current state, remove barriers and develop improved design to achieve performance objectives.
• Facilitate accelerated improvement & action plan workouts to streamline the improvement process while efficiently managing resources.
• Redesign and drive implementation of process improvements using process improvement methods
• Develop and manage system wide dashboards, results and benefits realization, track progress, identify opportunities to accelerate implementation plans or create corrective plans as needed.
• Develop, document and ensure adherence to standardized processes and project reporting methodologies.
• Develop and maintain a positive working relationship with all internal and external customers
• Manage client relationships across multiple projects

Knowledge, Skills, and Abilities

Relevant industry standard certification in Six Sigma Black Belt, Project Management, Healthcare Management Engineering or equivalent experience preferred.

• Understanding of hospital & health system operations and associated quality and business challenges.
• Keeps current with innovation and changes in the health care industry.
• Actively seeks opportunities to advance professional knowledge through
• internal and external sources.
• Excellent oral and written communication skills.
• Excellent analytical and organizational skills.
• Excellent client management relations skills.
• Excellent project management skills.

Qualifications

Required: Completion of a Master's degree in related field or a Bachelor's degree with 5 years healthcare experience required.

Preferred: Minimum of 3+ years in consulting experience; healthcare consulting field a plus.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Requisition ID: 26011500
• Daily Work Times: 8am - 4:30pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No