Performance Improvement Consultant Senior

McLaren Health Care; Grand Blanc (MI); On-site; USD 110,000 - 140,000; Full time

Job summary

McLaren Health Care is seeking a consulting professional to facilitate Unified Revenue Cycle growth and operational improvement by providing expert guidance to a portfolio prioritized by revenue cycle leadership. The role manages large-scale projects from concept to implementation and aligns them with organizational goals.

The candidate will define scope, develop plans, lead cross‑functional teams, and deliver dashboards and benefits realization.

Qualifications

• Relevant industry standard certification in Six Sigma Black Belt, Project Management, Healthcare Management Engineering or equivalent experience preferred.
• Excellent oral and written communication skills.
• Excellent analytical and organizational skills.
• Excellent client management relations skills.
• Excellent project management skills.

Responsibilities

• Define and document scope and objectives with project sponsors across the health system.
• Identify and generate proposals for potential projects to improve processes and reduce waste.
• Develop project plans with milestones, dependencies, deliverables and tasks for complex projects.
• Assemble project teams, assign responsibilities and determine resources required.
• Collaborate with stakeholders to assess current state, remove barriers and improve design to meet objectives.
• Develop and maintain system-wide dashboards, track progress and benefits realization.

Skills

Six Sigma Black Belt

Project Management

Healthcare Management Eng

Education

Master's degree

Bachelor's degree + 5 years healthcare experience

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan’s largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Facilitates McLarenHealth's Unified Revenue Cycle growth and operational improvement by providing consultantexpertise to a portfolio sponsored and prioritized by the revenue cycleleadership team. Ensures projects and programs are aligned with strategicimperatives and support the organization's goals and objectives. Providesexpert consultation in the areas of value acceleration, performanceimprovement, performance tracking and benefits realization for those projects.Reports progress, barriers and successes to all stakeholders. Responsible forem anaging all aspects of multiple large-scale projects from original conceptthrough final implementation. Works with all areas affected by the projectincluding end users, project sponsors and senior leadership. Defines projectscope and objectives. Develops detailed work plans, schedules, projectestimates, resource plans, realization schedules and status reports. Conductsproject meetings and is responsible for project tracking and analysis. Ensuresadherence to quality standards and reviews project deliverables. Providestechnical and analytical guidance to project team. Recommends and takes actionto direct the analysis and solutions of problems. Compares and evaluatesvarious courses of action and make independent decisions on matters of significancewithin the scope of their responsibilities.

Essential Functions and Responsibilities:

1. Defineand document scope and objectives with project sponsors across the healthsystem

2. Identify& generate proposals for potential projects to improve processes and reducewaste

3. Developproject plans with milestones, dependencies, deliverables, realizationschedules and tasks for complex projects or programs.

4. Assembleproject teams, assign responsibilities and tasks to participants and determineother resources required.

5. Collaboratewith stakeholders to assess current state, remove barriers and develop improveddesign to achieve performance objectives.

6. Facilitateaccelerated improvement & action plan workouts to streamline the improvementprocess while efficiently managing resources.

7. Redesignand drive implementation of process improvements using process improvementmethods

8. Developand manage system wide dashboards, results and benefits realization, track progress,identify opportunities to accelerate implementation plans or create correctiveplans as needed.

9. Develop,document and ensure adherence to standardized processes and project reportingmethodologies.

10. Developand maintain a positive working relationship with all internal and externalcustomers

Knowledge, Skills, and Abilities:

Relevant industry standard certification in Six Sigma Black Belt, Project Management, HealthcareManagement Engineering or equivalent experience preferred.

• Understanding of hospital & health systemoperations and associated quality and business challenges.
• Keeps current with innovation and changes in thehealth care industry.
• Actively seeks opportunities to advance professionalknowledge through
• internal and external sources.
• Excellent oral and written communication skills.
• Excellent analytical and organizational skills.
• Excellent client management relations skills.
• Excellent project management skills.

Qualifications:

Required:

Completion of a Master's degree in related field or a Bachelor's degree with 5 years healthcare experience required.

Preferred:

Minimum of 3+ years in consulting experience; healthcare consulting field a plus.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full-time
• Requisition ID: 26011500
• Daily Work Times: 8am - 4:30pm
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status,national origin, disability, genetic information, height or weight, protected veteran or other classificationprotected by law.