Performance and Data Coordinator

Educational Data Systems, Inc.; Philadelphia (Philadelphia County); On-site; USD 58,000 - 70,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a Performance and Data Coordinator to oversee data processing, QA, and reporting for the Pushing Progress Philly program. The role requires leading the data system of record, training staff, reconciling monthly reports, and supporting payroll data.

You will collaborate with DSN and P3 teams to improve data capture, reporting capabilities, and program operations, ensuring contract benchmarks are met and data integrity is maintained in Philadelphia.

Qualifications

• Bachelor's degree required.
• 3-5 years of data management experience.
• Experience with learning management systems and CRM platforms.
• Excellent interpersonal communication skills.
• Knowledge of data management and database design principles.
• Proficient in SharePoint and Microsoft Project.

Responsibilities

• Oversee day-to-day data processing, QA, and performance reporting.
• Reconcile monthly reports and assist with payroll and wage expenditures.
• Train staff on data systems and provide technical assistance.
• Present data to leadership with graphs and tables.
• Ensure compliance with policies and procedures.

Skills

Interpersonal communication

Data management

Project management

Analytical skills

Education

Bachelor's degree

Tools

SharePoint

Microsoft Project

CRM platforms

LMS platforms

Job description

Title: Performance and Data Coordinator

Classification: Non-Exempt

Salary: $64,000/year

Program Description: The Office of Public Safety (OPS), Division of Safe Neighborhoods’ (DSN) program, Pushing Progress Philly (P3), will serve Philadelphians who are at least 18 years old, at elevated risk of gun violence, and resistant to typical interventions. Program components include street outreach, case management, transitional jobs, coaching and behavioral health curriculum. P3’s goals are to reduce disparities between neighborhoods, particularly economic well-being and community safety disparities, increase opportunities for Black men to participate in the workforce and to have increased economic security, and improve neighborhood safety, with a reduction in gun violence, fewer homicides, and safer streets. Neighborhoods of P3 program delivery currently include Germantown and may expand to other identified neighborhoods. This Data and Performance Coordinator role is part of EDSI’s function as the Job Coaching and Transitional Jobs role in the P3 ecosystem.

Scope of Position: Oversee day-to-day data processing, quality assurance procedures, and performance reporting to ensure contract benchmarks are successfully met or exceeded. Serve as the lead expert in the data system of record, providing training and technical assistance to staff. Reconcile monthly reports on program outputs. Collaborate with team on payroll and wage expenditures. Review, assess and recommend improvements to all policies related to data capture. Support and improve program operations, data capture, and report writing and generating capabilities.

Essential Functions:

• Work with DSN, leadership team and direct staff to ensure effective and efficient data management, service delivery, and compliance with federal, state, and local policies and procedures.
• Analyze performance and compile and submit monthly reports to funder; develop quality improvement plans when necessary.
• Enter, edit, retrieve, and validate data in appropriate tracking and databases, and perform data reconciliation to ensure accuracy and prepare reports related to program activities.
• Manage the development of new project reports and modification of current reports, as needed.
• Collaborate across staff to ensure prompt support is provided regarding performance tracking and billing questions.
• Attend all system of record trainings and serve as the team expert, providing technical support and training as needed.
• Present data and report to leadership in a clear and effective manner, using graphs, tables, and other methods.
• Execute cross-functional team collaboration to identify barriers to performance measures and recommend data processes to better capture services and outcomes.
• Serve as the ISO Representative and manage monthly file audits.
• Develop, implement, and oversee the maintenance of performance, record keeping, and distribution of data along with other types of office/program systems.
• Collaborate with P3 leadership and Transitional Jobs leadership to track monetary line items and quality check tracking of stipends and transitional job wages.
• Attend all meeting coordinated by funder.
• Other opportunities as available.

Education and Experience Requirements:

• Bachelor's degree required.
• Experience in human service, public safety, and/or workforce development programming required.
• Experience in various learning management systems and/or customer relationship management platforms required.
• Working knowledge of data management and database design principles.
• Proficient in project management software such as SharePoint and Microsoft Project.
• Experience in analyzing data and translating data into reporting formats for a stakeholder audience.
• Excellent interpersonal communication skills.
• 3-5 years of data management experience.
• Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude.
• Individuals with criminal records and/or lived experience with community violence are encouraged to apply.
• Experience working with justice-involved populations, demonstrated knowledge of challenges facing justice-involved populations.
• Knowledge of and experience working with Philadelphia communities.
• Must be comfortable with local travel and have access to reliable transportation.

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do:

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.