PA BERKS COUNTY-EARN Program Specialist

Educational Data Systems, Inc.; Pennsylvania; On-site; USD 38,000 - 52,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a workforce development case manager to support participants in employment and education services. You will conduct assessments, enroll participants, and coordinate services to promote employment and self-sufficiency.

You will build relationships with employers, assist with resume development, and maintain accurate records in databases to ensure timely documentation and program compliance.

Qualifications

• Associate degree in Human Services, Social Work, Education, Business, Workforce Development, or a related field required; Bachelor's degree preferred.
• Equivalent combinations of education and experience may be considered.
• Valid driver's license and reliable transportation may be required.

Responsibilities

• Develop and maintain relationships with employers and service partners.
• Conduct assessments to identify participants' needs (employment, education, personal development).
• Assist with enrollment and ensure documentation is accurate and timely.

Skills

Workforce development

Case management

Microsoft Office

Customer service

Time management

Education

Associate or Bachelor's degree in related field

Tools

Data management systems

Microsoft Office

Job description

Job Description

Salary: $45,000

Essential Functions

• Develop and maintain relationships with new, existing, and prospective employers throughout the service area.
• Conduct individualized assessments to identify participants' employment, family, educational, and personal development needs.
• Assist with participant enrollment and ensure all required documentation and assessments are completed accurately and in a timely manner.
• Build professional one-on-one relationships with participants to identify and reduce barriers to employment and self-sufficiency.
• Provide ongoing case management, follow-up, coaching, and retention services.
• Initiate reemployment strategies for participants who experience job loss to minimize employment gaps and maintain program engagement.
• Ensure participants follow through with planned activities as outlined by program requirements and Individual Employment Plans (IEPs).
• Review participant qualifications and match candidates with appropriate employment opportunities.
• Assist participants with resume development, interview preparation, and job search activities.
• Conduct mock interviews and provide employment readiness coaching.
• Support hiring events, recruitment efforts, and employer outreach initiatives.
• Assist with the delivery of job readiness workshops, career development activities, and employability training.
• Encourage participant accountability and active participation in program activities.
• Support curriculum-related activities, portfolio development, interview preparation, and workforce readiness instruction.
• Complete all required documentation accurately and within established timelines.
• Enter and maintain accurate participant information in all required databases and reporting systems.
• Review participant files for completeness, accuracy, and compliance.
• Assist with file scanning, document management, weekly time and attendance, audits, data reconciliation, and quality control activities.
• Collaborate with internal staff to coordinate participant services and address emergent needs.
• Maintain flexibility in work assignments and provide support across program functions as operational needs require.
• Perform other duties and special projects as assigned.

Qualifications

Education and Experience

• Associate degree in Human Services, Social Work, Education, Business, Workforce Development, or a related field required; Bachelor's degree preferred.
• Equivalent combinations of education and experience may be considered.
• Valid driver's license and reliable transportation may be required.

Knowledge, Skills, and Abilities

• Strong understanding of workforce development, employment services, adult learning, and case management principles.
• Excellent organizational and time management skills.
• Ability to work in a fast-paced environment.
• Strong interpersonal, communication, and customer service skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to maintain accurate records and documentation.
• Proficiency with Microsoft Office and data management systems.
• Commitment to diversity, equity, inclusion, and cultural competence.

Core Competencies

• Participant-Centered Service
• Employment and Career Development
• Adaptability and Flexibility
• Customer Service Excellence
• Communication
• Cultural Competence
• Documentation and Compliance
• Problem Solving
• Organization and Attention to Detail
• Teamwork and Collaboration
• Accountability and Results Orientation

EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Mission Statement

We must strive to create enthusiasm in our clients, see through their eyes, understand their needs and deliver more than they expect.

Why We Do What We Do At EDSI

• We believe we can help our customers overcome their most challenging obstacles
• We believe in seeing through other people's eyes
• We believe that we can make a difference in people's lives
• We believe in meeting people where they are today and helping them to realize a better tomorrow
• We believe in living our professional lives in service to others

EDS I (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people.

EDS I works with regions, employers and jobseekers to overcome their most challenging obstacles.

Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country.

EDS I is a National Best and Brightest Companies To Work For award winner.

For over 45 years, EDS I has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces.

The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country.

EDS I also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies.

Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.