Performance and Advancement Coordinator

Cricket Wireless LLC.; Los Angeles (CA); On-site; USD 70,000 - 77,000; Full time

Job summary

Manatt, Phelps & Phillips, LLP seeks a highly organized professional to support the Firm's Performance & Advancement team and coordinate performance management for attorneys.

Responsibilities include administering the viEval system, maintaining forms and data, tracking timelines, drafting communications, and ensuring data accuracy across review cycles through collaboration with HR, Accounting, and other partners.

Qualifications

• Bachelor’s degree is required; concentration in Human Resources, Business Administration, Communications, or related field preferred.
• Minimum of two years supporting performance management, professional development, or related talent functions, preferably within a law firm or professional services organization.
• Experience in a law firm or professional services organization is strongly preferred.
• Demonstrated client service orientation with the ability to build effective relationships and hold participants accountable.
• Ability to handle highly sensitive and confidential information with discretion and professionalism.

Responsibilities

• Administer the Firm's performance management system (viEval), maintain forms, surveys, system data, user access, and supporting documentation.
• Coordinate performance review and advancement timelines by tracking completion of activities, deadlines, and follow-ups.
• Draft and distribute communications and materials related to performance management and advancement.
• Maintain performance management records, trackers, confidential files, and review resources across cycles.
• Partner with Accounting to support import of review-related data and resolve data issues.
• Research and organize historical performance data to prepare reports and presentations.
• Conduct routine data audits to ensure accuracy and completeness.
• Identify opportunities for process improvements and update templates, forms, and resources.
• Coordinate meetings, schedules, and logistics for performance management and advancement activities.
• Collaborate with Engagement, Training and Development, HR, Accounting, and other teams.
• Maintain current rosters during the review cycle, tracking hires, departures, leaves, etc.
• Maintain real-time feedback processes and ensure feedback reaches stakeholders.
• Assist with surveys and data collection for professional development data.
• Assist with special projects as assigned.

Skills

Client service orientation

Interpersonal skills

Written and verbal communication

Analytical skills

Organizational skills

Education

Bachelor’s degree

Tools

viEval

Workday

Microsoft Word

Excel

PowerPoint

Outlook

Teams

SharePoint

Adobe Acrobat Pro

Job description

Manatt, Phelps & Phillips, LLP is a multidisciplinary professional services firm offering legal, advocacy and business strategy services across multiple offices in the United States.

We are seeking a highly organized and motivated individual to support the Firm's Performance & Advancement team and assist with the coordination of performance management and advancement processes for attorneys and consulting professionals.

Responsibilities

• Administer the Firm's performance management system (viEval) and related processes, such as maintaining review forms, surveys, system data, user access, and supporting documentation.
• Serve as the primary point of contact for performance management process questions and coordinate performance review and advancement timelines by tracking completion of required activities, maintaining target deadlines, and following up with participants.
• Draft and distribute communications, documentation, and other materials related to performance management and advancement activities.
• Maintain performance management records, process documentation, trackers, confidential files, and review resources, ensuring information remains accurate and up to date throughout each review cycle.
• Partner with Accounting to support the import of review‑related matter data and assist in identifying and resolving data issues.
• Research, analyze, and organize historical performance management data to prepare reports, presentations, and other reporting materials.
• Conduct routine data audits to ensure data accuracy and completeness.
• Identify opportunities for process improvements and work with committees and business partners to evaluate updates to performance management processes, templates, forms, and related resources.
• Coordinate meetings, schedules, and related logistics supporting performance management and advancement activities, including committee meetings and other review‑related processes.
• Partner with Engagement, Training and Development, Human Resources, Accounting, and other business teams to support performance management and advancement activities.
• Maintain current professional rosters throughout the review cycle, including tracking new hires, departures, leaves of absence, and other data relevant to the review process.
• Maintain the Firm's real‑time feedback process and ensure feedback is shared with the appropriate stakeholders.
• Assist with surveys and data collection efforts, including sourcing and compiling professional development data.
• Assist with special projects and other initiatives as assigned.

Qualifications

• Bachelor’s degree required; concentration in Human Resources, Business Administration, Communications, or a related field preferred.
• Minimum of two (2) years of experience supporting performance management, professional development, learning and development, organizational development, human resources, or related talent functions, preferably within a law firm, consulting firm, or similar professional services organization.
• Experience working within a law firm or other professional services organization is strongly preferred.
• Demonstrated client service orientation with the ability to build effective working relationships and interact professionally with individuals at all levels of the Firm while appropriately holding participants accountable for program responsibilities, timelines, and deadlines.
• Ability to handle highly sensitive and confidential information with discretion, sound judgment, and professionalism.
• Demonstrated flexibility and the ability to manage competing priorities, adapt to changing business needs, and perform effectively in a fast‑paced environment.
• Strong interpersonal skills with the ability to establish collaborative working relationships, respond effectively to stakeholder needs, navigate challenging situations with professionalism, and contribute positively within a team environment.
• Strong analytical skills, including the ability to compile, organize, analyze, and draw logical conclusions from data and information presented in a variety of formats.
• Ability to coordinate multiple projects and programs simultaneously while maintaining accuracy, organization, attention to detail, and follow‑through.
• Excellent written and verbal communication, organizational, and proofreading skills, with the ability to prepare professional communications and produce accurate, high‑quality work.
• Strong skills in Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Adobe Acrobat Pro.
• Experience with viEval, Workday, or similar systems is a plus.
• Ability to work independently while collaborating effectively across teams, managing changing priorities, and accomplishing multiple detailed tasks simultaneously with a proactive and positive approach.

Compensation and Benefits

The base annual pay range for this role is between $70,000–$77,000, with the base pay to be offered depending on skills, qualifications, experience, and location. A full range of medical, financial and/or other benefits will also be offered.

Equal Opportunity Employer

Manatt is an equal opportunity employer dedicated to a policy of non‑discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, or any other protected class under applicable law.