Performance and Advancement Coordinator

Manatt, Phelps & Phillips, LLP; Palo Alto (CA); On-site; USD 70,000 - 77,000; Full time

Job summary

Manatt, Phelps & Phillips, LLP in Palo Alto seeks a highly organized professional to support the Performance & Advancement team, coordinating performance management and advancement processes for attorneys and consulting professionals.

Reporting to the Director of Performance Management, this role focuses on system administration, data integrity, and timely execution of review cycles in a fast-paced, service-oriented environment.

Qualifications

• Bachelor's degree required; HR/Business related concentration preferred.
• Minimum of two years supporting performance management, development, or HR in professional services.
• Experience in a law firm or similar environment strongly preferred.
• Ability to handle confidential information with discretion and professionalism.
• Strong communication and analytical skills with attention to detail.

Responsibilities

• Administer and maintain the performance management system and forms.
• Coordinate review timelines and ensure timely execution of processes.
• Draft communications and documentation for PM and advancement activities.
• Maintain records, trackers, and confidential files across review cycles.
• Collaborate with Accounting, HR, and other teams to support data and reporting.
• Prepare reports and presentations from performance data.
• Conduct data audits for accuracy and completeness.
• Support meetings and logistics for PM/advancement activities.
• Assist with special projects as needed.

Skills

Client service orientation

Interpersonal skills

Ability to manage competing priorities

Strong written and verbal comms

Team collaboration

Education

Bachelor's degree in related field

Tools

viEval

Workday

Microsoft Word

Excel

PowerPoint

Outlook

Teams

SharePoint

Adobe Acrobat Pro

Job description

Opportunity

We are seeking a highly organized and motivated individual to support the Firm's Performance & Advancement team and assist with the coordination of performance management and advancement processes for attorneys and consulting professionals. This is an exciting opportunity for a professional with demonstrated success providing administrative and coordination support in a fast‑paced, service‑oriented environment.

Reporting to the Director of Performance Management, this role will assist with the administration of performance management systems and processes, reporting and documentation, meeting coordination, and other activities that support the Firm's performance and advancement objectives.

Responsibilities

• Administer the Firm's performance management system (currently viEval) and related processes, including maintaining review forms, surveys, system data, user access, and supporting documentation.
• Serve as the primary point of contact for performance management process questions and coordinate performance review and advancement timelines by tracking completion of required activities, maintaining target deadlines, and following up with participants to ensure timely execution of review processes.
• Draft and distribute communications, documentation, and other materials related to performance management and advancement activities.
• Maintain performance management records, process documentation, trackers, confidential files, and review resources, ensuring information, documentation, and target deadlines remain accurate and up to date throughout each review cycle.
• Partner with Accounting to support the import of review‑related matter data and assist in identifying and resolving data issues.
• Research, analyze and organize historical performance management data to prepare reports, presentations, and other reporting materials.
• Conduct routine data audits to ensure data accuracy and completeness.
• Identify opportunities for process improvements and work with committees and business partners to evaluate updates to performance management processes, templates, forms, and related resources.
• Coordinate meetings, schedules, and related logistics supporting performance management and advancement activities, including committee meetings and other review‑related processes.
• Partner with Engagement, Training and Development, Human Resources, Accounting, and other business teams to support performance management and advancement activities.
• Maintain current professional rosters throughout the review cycle, including tracking new hires, departures, leaves of absence, and any other data relevant to the review process.
• Maintain the Firm's real‑time feedback process and ensure feedback is shared with the appropriate stakeholders.
• Assist with surveys and data collection efforts, including sourcing and compiling professional development data.
• Assist with special projects and other initiatives as assigned.

Qualifications

• Bachelor's degree required; concentration in Human Resources, Business Administration, Communications, or a related field preferred.
• Minimum of two (2) years of experience supporting performance management, professional development, learning and development, organizational development, human resources, or related talent functions, preferably within a law firm, consulting firm, or similar professional services organization.
• Experience working within a law firm or other professional services organization is strongly preferred.
• Demonstrated client service orientation with the ability to build effective working relationships and interact professionally with individuals at all levels of the Firm while appropriately holding participants accountable for program responsibilities, timelines, and deadlines.
• Ability to handle highly sensitive and confidential information with discretion, sound judgment, and professionalism.
• Demonstrated flexibility and the ability to manage competing priorities, adapt to changing business needs, and perform effectively in a fast‑paced environment.
• Strong interpersonal skills with the ability to establish collaborative working relationships, respond effectively to stakeholder needs, navigate challenging situations with professionalism, and contribute positively within a team environment.
• Strong analytical skills, including the ability to compile, organize, analyze, and draw logical conclusions from data and information presented in a variety of formats.
• Ability to coordinate multiple projects and programs simultaneously while maintaining accuracy, organization, attention to detail, and follow‑through.
• Excellent written and verbal communication, organizational, and proofreading skills, with the ability to prepare professional communications and produce accurate, high‑quality work.
• Strong skills in Microsoft Word, Excel, PowerPoint, Outlook, Teams, SharePoint, and Adobe Acrobat Pro. Experience with viEval, Workday, or similar systems is a plus.
• Ability to work independently while collaborating effectively across teams, managing changing priorities, and accomplishing multiple detailed tasks simultaneously with a proactive and positive approach.

The base annual pay range for this role is between $70,000–$77,000. The base pay will vary depending on skills, qualifications, experience, and location. A full range of medical, financial and/or other benefits will also be offered.

EEO/AA EMPLOYER/VETERANS/DISABLED

Manatt is an equal opportunity employer, dedicated to a policy of non‑discrimination in employment on any basis including race, color, physical or mental disability, religion, creed, national origin, citizenship status, ancestry, sex or gender (including gender identity, gender expression, status as a transgender or transsexual individual, pregnancy, childbirth, or related medical conditions), age (over 40), genetic information, past, current, or prospective service in the uniformed services, sexual orientation, political activity or affiliation, genetic or any other protected classes or characteristic protected under applicable federal, state, or local law. Consistent with the American Disabilities Act, applicants may request accommodations needed to participate in the application process.

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I‑9 to confirm work authorization.

IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to provide written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment.

Employers may not use E‑Verify to pre‑screen job applicants or to re‑verify current employees and may not limit or influence the choice of documents presented for use on the Form I‑9. In order to determine whether Form I‑9 documentation is valid, this employer uses E‑Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that your employer has violated its responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1‑800‑255‑7688 (TDD: 1‑800‑237‑2515).