Performance & Analytics Specialist (Hybrid)

Xcel Energy Services Inc; United States; Hybrid; USD 74,000 - 105,000; Full time

Benefits offered by this job

Annual Incentive Program

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

401(k) plan

Paid time off

Job summary

Xcel Energy is seeking a data analytics professional to propel reporting, dashboards, and data integrations across the organization. The role focuses on leveraging AI, automation, and emerging analytics to drive operational performance and informed decision making.

Collaborate with business leaders to translate information needs into data-driven solutions, maintain data integrity, and design scalable workflows and pipelines that reduce manual effort while enhancing customer outcomes.

Qualifications

• Three years experience, with at least 1 year in one of: customer service, marketing, automated metering, communications, revenue protection, distribution operations, engineering and/or information systems.
• Strong customer focus.
• Proven leadership and ability to take an initiative from idea conception and start-up through full implementation.
• Demonstrated attention to detail.
• Proven communication with strong technical and analytical acumen.
• Experience with PC applications and analytical software.
• Ability to travel occasionally.

Responsibilities

• Leverage AI tools, automation technologies, and emerging analytical capabilities to improve productivity, accelerate insight generation, enhance reporting processes, and identify opportunities to deliver greater business value.
• Evaluate and implement AI enabled solutions that support operational efficiency, decision making, and continuous improvement.
• Provide analytical and technical expertise in the design, development, maintenance, and enhancement of reporting, dashboards, data integrations, and automated business solutions.
• Partner with leaders and stakeholders to identify requirements, develop recommendations, and deliver solutions that support operational and strategic goals.
• Develop, maintain, and improve reporting and analytics solutions using enterprise data sources.
• Ensure data integrity, accuracy, and consistency across reports, dashboards, and business processes while supporting operational and leadership information needs.
• Design and sustain automated workflows, data pipelines, and business processes that improve efficiency, reduce manual effort, and support scalable business operations.
• Collaborate with business partners, technology teams, vendors, and other stakeholders to evaluate opportunities, define requirements, prioritize enhancements, and implement data driven solutions.
• Monitor and resolve data quality, system, and reporting issues to minimize business impact and ensure reliable, timely delivery of information.
• Support and lead cross functional initiatives focused on operational performance, process improvement, customer experience, and business transformation efforts.
• Apply analytical techniques to identify trends, root causes, and opportunities for improvement.
• Lead or contribute to projects that enhance business processes, reporting capabilities, automation, AI enabled solutions, and information systems.
• Serve as a technical and analytical resource by providing guidance, knowledge sharing, documentation, training, and mentorship to support organizational success.
• Other duties as assigned.

Skills

Customer focus

Leadership

Attention to detail

Communication

Analytical software

PC applications

Education

Bachelor's Degree in Business Science or Business Administration

Job description

Xcel Energy is seeking a data analytics professional to propel reporting, dashboards, and data integrations across the organization. The role focuses on leveraging AI, automation, and emerging analytics to drive operational performance and informed decision making.

Collaborate with business leaders to translate information needs into data-driven solutions, maintain data integrity, and design scalable workflows and pipelines that reduce manual effort while enhancing customer outcomes.