Performance Analyst

LMK Recruiting Solutions; Orlando (FL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Opportunities for professional development

Job summary

A business consulting firm in Orange County, FL is looking for a detail-oriented Service Line Performance Analyst. This role involves tracking and analyzing service performance metrics, creating actionable reports, and collaborating to enhance franchisee success. Candidates should possess strong analytical skills and a team-oriented mindset. Benefits include a competitive salary and a comprehensive benefits package.

Qualifications

• Detail-oriented with strong analytical skills.
• Ability to track and evaluate performance metrics.
• Experience in reporting and providing insights to leadership.

Responsibilities

• Monitor and analyze network-wide service performance.
• Develop and distribute actionable performance reports.
• Identify underperforming franchisees and recommend improvements.

Skills

Data Monitoring & Analysis

Operational Insights

Performance Reporting

Forecasting & Planning

Job description

Overview

We are seeking a detail-oriented Service Line Performance Analyst to join our Support Center team in Orange County, FL. This role is responsible for monitoring and analyzing network-wide service performance to enhance franchisee success and drive operational excellence.

Key Responsibilities

• Data Monitoring & Analysis: Track and evaluate performance metrics across all service lines.
• Franchise Performance Reporting: Develop and distribute clear, actionable reports to Support Center leadership that highlight trends, successes, and areas needing improvement within the franchise network.
• Operational Insights: Identify underperforming franchisees and collaborate with the Operations Manager to develop targeted improvement plans.
• Service Line Optimization: Analyze KPIs for each service line, providing detailed performance insights and recommendations to management.
• Forecasting & Planning Support: Provide data to support resource allocation, operational initiatives, and the launch of new service lines.
• Data Accuracy: Ensure accuracy and integrity of all operational data and reports for reliable decision-making.

Pay & Benefits

• Base pay range: $50,000.00/yr - $60,000.00/yr
• Comprehensive benefits package including health, dental, and vision insurance
• Paid time off
• Opportunities for professional development and career growth
• Supportive, inclusive company culture focused on teamwork and employee well-being

Job Details

• Location: Orange County, FL
• Reports to: Operations Manager
• Employment type: Full-time
• Job function: Analyst
• Industries: Business Consulting and Services and Food and Beverage Services