Per Diem Patient Access Specialist

Optum; Fresno (TX); On-site; USD 25,000 - 44,000; Part time

Benefits offered by this job

Benefits package

401k contribution

Equity stock purchase

Job summary

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Per Diem ASR II to support front desk and registration activities at the Missouri City location. The role emphasizes customer service, accurate data entry, and efficient patient processing within a busy clinic environment.

Responsibilities include check-in/out, insurance verification, and coordinating with the Central Business Office. Strong communication and cash handling skills are essential, along with Epic Front Desk proficiency

Qualifications

• High School diploma or GED required.
• 1+ years direct face-to-face customer service experience.
• 1+ years cash handling or collections experience.
• 6+ months in a customer-facing role in medical/healthcare setting or related field.
• Epic Front Desk Training completed or equivalent experience in KSC ASR roles.

Responsibilities

• Greet and assist patients with check-in/check-out using the POS system and collect fees and co-pays.
• Verify insurance coverage and benefits; document information in Epic.
• Register new patients, update demographics, and communicate wait times.
• Assist with patient inquiries and route to appropriate department.
• Maintain cash controls and balance cash at start/end of shifts.

Skills

Customer service

Cash handling

Healthcare setting familiarity

Verbal and written communication

Word processing basic skills

Microsoft Windows

Education

High School diploma or GED

Associate or bachelor’s Degree in related field

Tools

Epic Front Desk

POS system

Microsoft Word/Excel

Job description

Kelsey-Seybold Clinic, part of the Optum family, is seeking a Per Diem ASR II to support front desk and registration activities at the Missouri City location. The role emphasizes customer service, accurate data entry, and efficient patient processing within a busy clinic environment.

Responsibilities include check-in/out, insurance verification, and coordinating with the Central Business Office. Strong communication and cash handling skills are essential, along with Epic Front Desk proficiency