Per Diem Family Support Associate

High Point & Affiliated Organizations; Taunton (MA); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical Insurance

Vision Insurance

Long & short-term disability

Discounted auto/home and renters'

403b - Retirement

FSA & DSA

Employee Assistance Program

Free classes to become Licensed Couns.

Free meals at select programs

Job summary

High Point & Affiliated Organizations in Taunton, MA is seeking a Family Support Associate to support families at the Taunton Family Center - SEMCOA. You will provide compassionate care, ensure safety, and document client interactions in the EHR as part of a per diem schedule.

Responsibilities include shift adherence, maintaining a therapeutic environment, performing room checks, and coordinating with supervisors.

Qualifications

• TB Screening requirement.
• CPR Certification required.
• Confidentiality training per 42 CFR Part 2 and HIPAA.
• Therapeutic Boundaries training completed.
• Ability to care for diverse populations.
• All Hazards Training completed.
• Infection Control training completed.
• Ability to lift 50 lbs.
• Basic computer skills for documentation.
• Clear verbal and written communication.

Responsibilities

• Ensure confidentiality per 42 CFR Part 2 and HIPAA; maintain compliance.
• Review posted shift assignment at the start of shift.
• Observe and account for all patients; enter status into EHR hourly.
• Monitor the milieu for a safe, clean, therapeutic environment hourly as needed.
• Understand emergency procedures and codes; respond calmly.
• Maintain therapeutic boundaries and enforce rules respectfully.
• Perform room inspections and bag searches when directed.
• Keep unit neat; restock supplies and complete end-of-shift tasks.
• Attend supervision and mandatory meetings as scheduled.
• Maintain logs (sign-out, visitor, chore sheet, drill roster).
• Complete incident/environmental reports when required.
• Understand and implement program policies and DHCD guidelines.

Skills

TB Screening

CPR Certification

Confidentiality training

Therapeutic Boundaries Training

Diverse populations care

All Hazards Training

Infection Control Training

Lift 50 lbs

Basic Computer Skills

Verbal & written communication

Education

High school diploma or GED

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

• Posted on November 4, 2026

Locations

Showing 1 location

Taunton, MA 02780, USA

• Support
• Part-Time
• Requisition #: PERDI004016

Description

Location: Taunton Family Center - SEMCOA - Taunton, MA
Education: Minimum of a high school diploma or equivalent GED, preferred
Pay Range: $18-$23/hr dependent on experience
Status: Per Diem - Monday and Thursdays 4pm-12am; Saturday and Sunday 8am-4pm

About Us

SEMCOA's (Southeast Massachusetts Council on Advocacy) mission is to advocate for and provide support to individuals, families, and communities in the areas of substance use, mental illness, domestic violence, homelessness, and parenting. SEMCOA operates four emergency assistance family shelters that provide supportive services to families and assist them with securing permanent housing. SEMCOA also provides residential recovery home treatment to individuals with substance use disorders, as well as transitional and permanent housing stability and support programs. Our portfolio also includes two graduate sober houses, the Family Preservation Program, as well as Greater Brockton and Greater Attleboro Taunton Healthy Families programs.

Family Support Associate Requirements

• TB Screening
• CPR Certification
• Confidentiality training (42 CFR, Part2 and 45 CFR parts 160 & 164 HIPAA)
• Therapeutic Boundaries Training
• Ability to care for diverse populations
• All Hazards Training
• Infection Control Training
• Ability to lift 50 lbs.
• Basic Computer Skills
• Ability to communicate verbally and in writing

Family Support Associate Duties and Responsibilities

• Compliance with Federal Regulations regarding 42 CFR Part 2; Confidentiality of Substance Use Disorder and HIPAA Regulations;
• Reviews and adheres to posted shift assignment at the start of shift;
• Observation and accounting of all patients at all times to ensure safety, entering findings of patient status into the EHR at a minimum of hourly;
• Monitor the milieu including bathrooms and group room for safe, clean and therapeutic environment at hourly and/or as needed;
• Understanding of emergency procedures and codes and remain calm in a crisis;
• Maintain therapeutic boundaries by setting limits and enforcing rules in a respectful manner;
• Perform room inspections per policy and bag searches when directed;
• Ensure the unit is neat and clean, performing end of shift duties to maintain a therapeutic environment for patients and staff, and restock supplies as needed;
• Attends Supervision with assigned supervisor twice monthly and/or as needed based on status or concerns and attend mandatory meetings;
• Maintain logs which include, but are not limited to sign out book, visitor book, chore sheet, FSA shift checklist & drill roster;
• Complete Incident/Environmental Report forms when required;
• Understand and implement program policies, EOHLC Scope of Services, Program Guidelines and DHCD Uniform Shelter Rules;
• Have thorough knowledge of 51A filing of child abuse and neglect in accordance with company policy;
• Welcomes families and conduct thorough orientation upon arrival;
• Maintain strong rapport and open communication with participants;
• Responsible for all admission/discharge documentation, if applicable;
• Provide family with informational resources about surrounding area;
• Complete a minimum of three facility checks during your shift, paying special attention to alarms and locks;
• Model appropriate parenting techniques for all families;
• Relieve co-workers on time and never leave the facility unattended;
• Assist with preparing a vacated room/unit for a new family arriving;
• Assist with program cleaning as needed;
• Perform any other duties as assigned by Program Director or COO.

Family Support Associate Qualifications

• A minimum of a high school diploma or equivalent GED, preferred;
• One year of experience in substance use or behavioral health field is preferred by not required.
• Medical Insurance
• Vision Insurance
• Long & short-term disability
• Discounted auto/home and renters' insurance
• 403b - Retirement
• FSA & DSA
• PMLA
• Employee Assistance Program
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.