People Technology Analyst

R550US The Finish Line USA, Inc.; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

R550US The Finish Line USA, Inc. is seeking a People Technology Analyst to play a crucial role in executing HRIS duties focused primarily on Workday products. The role involves significant responsibilities including configuring and maintaining Workday HCM modules, troubleshooting system issues, and supporting data loads and process standardization.

The ideal candidate will have a Bachelor’s degree in a related field and 2–4 years of HRIS experience, along with strong analytical, problem-solving, and communication skills.

Qualifications

• 2–4 years of HRIS experience or equivalent.
• Basic to intermediate knowledge of Google Suite or Microsoft Suite.
• Desired experience in Workday modules such as Recruiting, Payroll, Benefits.

Responsibilities

• Configure and maintain Workday HCM modules.
• Troubleshoot system issues and user-reported incidents.
• Support mass data loads and system updates.
• Analyze root causes and implement long-term fixes.
• Build and maintain Workday reports and dashboards.

Skills

Experience with Workday HCM

Analytical skills

Problem-solving skills

Communication skills

Intermediate to advanced Excel

Knowledge of HR processes

Education

Bachelor’s degree in a related field

Tools

Google Suite

Microsoft Suite

BI tools

Job description

Job Title

People Technology Analyst

Overview

The People Technology Analyst is a key technical role within the JD North America People Regional Business Services model. The role executes HRIS duties primarily focused on Workday products, technology strategy execution, and systems knowledge with cross‑functional partnership and end‑user advocacy.

Responsibilities

• Configure, maintain, and support Workday HCM modules (Core HCM, Recruiting, Time, Learning)
• Execute business process configurations, condition rules, calculated fields, and security assignments
• Troubleshoot and resolve system issues, defects, and user‑reported incidents
• Support mass data loads (EIBs), data corrections, and system updates
• Serve as Tier 2 escalation for complex system/process issues
• Analyze root causes and implement long‑term fixes versus temporary solutions
• Monitor ticket trends to proactively identify systemic issues or training gaps
• Identify opportunities to improve system functionality, streamline workflows, and reduce manual effort
• Support process standardization across fascias and document SOPs
• Maintain high data accuracy and perform audits, reconciliations, and validation checks
• Build and maintain Workday reports, dashboards, and data extracts
• Participate in bi‑annual release cycles (R1/R2) including functional testing, regression testing, defect tracking, and validate releases
• Provide day‑to‑day guidance to HR users and business stakeholders; maintain configuration and documentation
• Stay current on Workday releases and best practices
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in a related field and 2–4 years of HRIS experience (or equivalent)
• Experience with Workday HCM, security, business processes, configuration, and integrations
• Strong knowledge of HR processes and terminology
• Basic to intermediate knowledge of Google Suite or Microsoft Suite; intermediate to advanced Excel/Sheets and BI tools
• Desired experience in Workday modules such as Recruiting, Expense, Performance Management, Payroll, Benefits, and Compensation Management
• Strong analytical, problem‑solving, and communication skills
• Ability to work independently and collaborate across functions

Physical Demands

Requires sitting for more than 6 hours per shift, handling, touching, and typing; reach with hands and arms; occasional lift of 10 pounds; punctuality and regular attendance; average work week 40–50 hours; moderately noisy office setting; travel may be required occasionally (no more than 10% of time).

EEO Statement

The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws. The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law. The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.