People Strategy & Operations Leader

Jobtailor; New York (NY); On-site; USD 130,000 - 190,000; Full time

Job summary

Jobtailor in New York seeks a senior HR leader to design and oversee Total Rewards, Employee Experience, and People Systems programs. You will lead a team of six, aligning onboarding, performance reviews, compensation, and offboarding into a single, efficient loop, while driving AI-enabled automation to cut manual work.

This role requires hands-on leadership in a fast-paced tech environment. The position emphasizes strategic program design, data-driven decision making, and scaling processes to

Qualifications

• 8-12 years of experience in operations, HR, or program management.
• Proven track record designing and launching programs that improved company performance.
• Experience launching major company-wide initiatives from concept to completion.
• Ability to connect hiring, onboarding, performance reviews, compensation, and offboarding as one continuous loop.
• Proven ability to organize unstructured processes into clear, repeatable routines with owners, deadlines, and metrics.
• Hands-on experience building or deploying AI and automation tools to reduce manual work.
• Ability to build and analyze metric dashboards, configure HR software, specify integrations, and troubleshoot data discrepancies.
• Experience managing teams of five or more people, including resolving performance issues.
• Experience in fast-paced, technology-driven companies with rapid headcount growth.
• Willingness to directly handle foundational tasks including handbooks, compliance training, etc.

Responsibilities

• Set priorities for people programs and measure team quality across functions
• Track new-hire quality and use onboarding and the first 90 days as an assessment window
• Provide candidate feedback to Talent Acquisition to refine recruiting focus
• Design performance reviews, calibration sessions, and performance standards
• Train managers to identify top performers and address underperformance early
• Finalize and maintain compensation structures, job levels, pay bands, and market benchmarking
• Oversee employee benefits strategy and vendor management
• Manage HRIS, data integrations, and data accuracy
• Build metric dashboards for executive leadership
• Implement AI and automation to eliminate repetitive HR tasks
• Lead a team of approximately six people across Total Rewards, Employee Experience, People Systems, AI, and Analytics
• Shape team structure and set operational standards
• Handle handbooks, compliance training, internal communication, and monthly metric decks
• Partner with Talent Acquisition and People Business Partners
• Identify and retain high performers through career progression and expanded scope
• Publish compensation and equity frameworks and enable recruiters and managers to explain them

Skills

HR Program Design

AI & Automation

Metric Dashboards

Team Leadership

Compensation Design

People Analytics

Tools

HR Software

Data Analytics Tools

Automation Tools

Metric Dashboards

Vendor Management Systems

Job description

Jobtailor in New York seeks a senior HR leader to design and oversee Total Rewards, Employee Experience, and People Systems programs. You will lead a team of six, aligning onboarding, performance reviews, compensation, and offboarding into a single, efficient loop, while driving AI-enabled automation to cut manual work.

This role requires hands-on leadership in a fast-paced tech environment. The position emphasizes strategic program design, data-driven decision making, and scaling processes to