People Services Specialist

TRADEBE; Merrillville (IN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay and benefits

Student loan repayment assistance

Generous vacation and sick plans

Medical, dental and vision coverage

401k Retirement match

FSA and HSA

Job summary

Tradebe in Merrillville, IN seeks a People Services Specialist to deliver a seamless employee experience from offer through onboarding and milestone moments. You will handle onboarding, benefits enrollment, and leave administration, ensuring compliance and accurate records while coordinating with managers and HR systems.

This role requires a service orientation, strong organization, and clear communication.

Qualifications

• Experience in HR, People Operations, Benefits Administration, or Leave Administration.
• Experience supporting onboarding and new hire programs.
• Knowledge of FMLA, ADA, Form I-9, and benefits administration practices.

Responsibilities

• Serve as the primary People & Culture contact for new hires from offer acceptance through onboarding.
• Coordinate pre-employment requirements, documentation, I-9 completion, and onboarding activities.
• Communicate onboarding timelines, expectations, and first-day details to new hires.
• Partner with hiring managers, IT, and stakeholders to prepare incoming employees for a strong start.
• Facilitate or coordinate new hire orientation and support the transition into the organization.
• Conduct follow-up checks, maintain onboarding records, and identify opportunities to improve the experience.

Skills

2+ years HR experience

Onboarding program experience

FMLA ADA I-9 knowledge

Organizational skills

Attention to detail

Communication skills

MS 365 proficiency

Education

SHRM-CP or PHR certification preferred

Tools

HRIS platforms

HR onboarding platforms

Payroll systems

Microsoft 365

Job description

The People Services Specialist helps create an exceptional employee experience by serving as a key resource for onboarding, benefits administration, and leave management. This role supports employees from their first interaction with the company through important milestones in their employment journey, ensuring a welcoming, compliant, and well-organized experience.

The ideal candidate is service-oriented, highly organized, and passionate about helping employees navigate processes and programs that support their success.

Key Job Responsibilities

• Serve as the primary People & Culture contact for new hires from offer acceptance through onboarding.
• Coordinate pre-employment requirements, required documentation, Form I-9 completion, and onboarding activities.
• Communicate onboarding timelines, expectations, first-day details, and key resources to new hires.
• Partner with hiring managers, IT, and internal stakeholders to ensure incoming employees are prepared for a successful start.
• Facilitate or coordinate new hire orientation and support employees through their transition into the organization.
• Conduct follow-up check-ins, maintain onboarding records, and identify opportunities to enhance the new hire experience.

Benefits & Leave Administration

• Support employees with benefits enrollment, life event changes, leave requests, and general program questions.
• Act as a resource for employees navigating benefit and leave processes, providing timely guidance and support.
• Coordinate leave administration activities, including documentation, certifications, approvals, return-to-work processes, and ongoing communication.
• Partner with employees, managers, vendors, payroll, and third-party administrators to ensure accurate and timely administration of benefits and leaves.
• Support annual open enrollment activities, benefit communications, compliance requirements, and employee education initiatives.
• Maintain accurate benefits and leave records, track required follow-up actions, and support policy compliance.

Payroll & HR Operations Support

• Support payroll processing by reviewing employee transactions and maintaining accurate employee records.
• Process personnel changes, including hires, transfers, promotions, compensation changes, and separations.
• Audit HR and payroll data, resolve discrepancies, and respond to employee payroll inquiries.
• Maintain accurate employee data within HRIS and payroll systems.

Do you have what it takes?

• 2+ years of experience in Human Resources, People Operations, Benefits Administration, Leave Administration, Employee Experience, or a related field.
• Experience supporting employee onboarding new hire programs, employee benefits and leave administration.
• Knowledge of FMLA, ADA, Form I-9 requirements, and benefits administration practices preferred.
• Strong organizational skills with the ability to manage multiple priorities and employee processes simultaneously.
• Excellent attention to detail and ability to maintain accurate, confidential employee records.
• Strong written and verbal communication skills with a customer-service mindset.
• Ability to communicate professionally with candidates, employees, managers, vendors, and business partners.
• Proficiency with HR systems and Microsoft 365 applications.
• Experience with HRIS, onboarding, benefits, and leave administration platforms preferred.
• SHRM-CP or PHR certification preferred.

Why Tradebe is Right for You

• Competitive pay and benefits
• Student loan repayment assistance
• Generous vacation and sick plans
• Medical (including telehealth), dental and vision
• 401k Retirement match
• Flexible spending accounts (FSA)
• Health savings accounts (HSA)
• Agency paid, basic life and AD&D insurance
• Career ladders, professional development, and promotion opportunities
• Leadership opportunities
• Great work environment and culture

  Tradebe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.