PEOPLE SERVICES MANAGER

Eastern Airlines Llc; Greensboro (NC); On-site; USD 90,000 - 135,000; Full time

Job summary

Eastern Airlines is seeking a People Services Manager in Greensboro, NC. This full-time professional role leads HR functions to ensure a safe, compliant, and high-performance aviation workforce.

You will oversee employee relations, policy development, compensation support, and culture initiatives. You will manage investigations, annual reviews, and training while ensuring regulatory compliance across FAA, DOT, OSHA, EEO, FMLA, and state laws.

Qualifications

• Bachelor's degree in human resources, business administration, or related field; equivalent experience considered.
• 5+ years of HR generalist or HR management experience; aviation or transportation experience preferred.
• Strong knowledge of federal and state employment laws.
• Experience conducting investigations and managing employee relations matters.
• Ability to work in a fast-paced, safety-sensitive environment.

Responsibilities

• Employee Relations - Serve as the primary HR contact for employee concerns, investigations, conflict resolution, and corrective action processes.
• Performance Management - Lead annual review cycles, coach leaders on performance issues, and support leadership development initiatives.
• HR Policy & Procedure Management - Maintain and update HR policies, employee handbooks, and standard operating procedures to align with airline operations.
• Compensation & Administration - Support salary reviews, job evaluations, and employee leave programs.
• Training & Compliance Support - Coordinate HR-related training (harassment prevention, leadership training, compliance modules) and partner with operational training teams.
• Culture & Engagement - Drive initiatives that strengthen employee engagement, recognition, communication, and cross-department collaboration.
• HR Data & Reporting - Maintain HRIS accuracy, track key HR metrics, and provide insights to leadership.
• Regulatory Compliance - Ensure HR practices comply with FAA, DOT, OSHA, EEO, FMLA, ADA, and state labor laws; maintain documentation and audit readiness.

Skills

Employee relations

Performance management

HR policy & procedure management

Compensation administration

Training & compliance support

Culture & engagement

HR data & reporting

Regulatory compliance

Education

Bachelor's degree in human resources or related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PEOPLE SERVICES MANAGER

People Services Full Time Professional Greensboro, NC, US

2 days ago Requisition ID: 1643

Position Overview

The People Services Manager at Eastern Airlines leads core human resources functions that support a safe, compliant, and high-performance aviation workforce. This role focuses on employee relations, HR compliance, performance management, policy development, compensation support, and organizational culture.

Key Responsibilities

• Employee Relations - Serve as the primary HR contact for employee concerns, investigations, conflict resolution, and corrective action processes.
• Performance Management - Lead annual review cycles, coach leaders on performance issues, and support leadership development initiatives.
• HR Policy & Procedure Management - Maintain and update HR policies, employee handbooks, and standard operating procedures to ensure they align with airline operations
• Compensation & Administration - Support salary reviews, job evaluations, and employee leave programs.
• Training & Compliance Support - Coordinate HR-related training (harassment prevention, leadership training, compliance modules) and partner with operational training teams.
• Culture & Engagement - Drive initiatives that strengthen employee engagement, recognition, communication, and cross-department collaboration.
• HR Data & Reporting - Maintain HRIS accuracy, track key HR metrics, and provide insights to leadership.
• Regulatory Compliance - Ensure HR practices comply with FAA, DOT, OSHA, EEO, FMLA, ADA, and state labor laws; maintain documentation and audit readiness.
• Additional Duties - May be assigned as organizational needs evolve, including responsibilities not specifically outlined in this job description.

Qualifications

• Bachelor's degree in human resources, Business Administration, or related field; equivalent experience will be considered in lieu of a degree.
• 5+ years of HR generalist or HR management experience; aviation or transportation industry experience strongly preferred.
• Strong knowledge of federal and state employment laws.
• Experience conducting investigations and managing employee relations matters.
• Ability to work in a fast-paced, safety-sensitive environment.
• Excellent communication, coaching, and problem-solving skills.