People Services & Compliance Specialist

Team Select Home Care; North Carolina; On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off and Paid Sick Time

401(k)

Referral Program

Job summary

Team Select Home Care is seeking a detail‑oriented People Services Specialist to ensure onboarding, employment processing, and personnel records are accurate and compliant at the branch level.

You will support HRIS updates (Workday), credential management, audits, and provide guidance to employees and managers on benefits, policy interpretation, and corporate resources while maintaining confidentiality and timely communication.

Qualifications

• Strong organizational skills with consistent follow-through.
• Ability to read, interpret, and apply policies and procedural documentation.
• Strong written and verbal communication skills.
• Sound problem solving skills and practical decision‑making ability.
• Computer proficiency including MS Office; experience with HR systems preferred.
• Knowledge of basic HR administrative processes, HIPAA, and regulatory requirements preferred.
• Associate degree or one to two years related experience; or equivalent combination of education and experience.

Responsibilities

• Execute new hire and rehire onboarding processes, ensuring required employment documentation is completed accurately and within established timelines.
• Process I-9 documentation and complete E-Verify requirements in accordance with federal regulations.
• Coordinate onboarding checklist completion, required system access and device needs.
• Proactively maintain personnel records throughout the employee lifecycle, including updates related to hiring, termination, leave, transfers, promotions, and credential renewals.
• Track licensure, certifications, and required documentation; notify employees and managers in advance of renewal deadlines.
• Conduct periodic file audits to confirm documentation accuracy and completeness.
• Ensure employment records are organized and accessible for internal review or regulatory audit.
• Oversee the maintenance and updates of operational systems, including HRIS (Workday), EMR, L&D, and other related platforms, ensuring data accuracy and system functionality.
• Compile documentation as requested to support branch and corporate leadership.
• Assist with performance review tracking and related administrative processes.
• Serve as a branch contact for administrative process questions and consistently direct employees and managers to designated corporate resources for benefits, policy interpretation, and personnel matters.
• Assist employees with accessing approved corporate tools, systems, and communications.
• Escalate employee concerns, sensitive matters, or complex issues to leadership or central support in a timely manner.
• Stay informed on corporate updates and procedural changes to ensure employees are directed to accurate and current resources.
• Demonstrate strong attention to detail in documentation, recordkeeping, and system updates.
• Prioritize workload effectively to meet deadlines and maintain compliance standards.
• Communicate clearly and professionally with employees and managers.
• Maintain confidentiality of employee and company information.
• Apply sound judgment when handling sensitive matters.
• Attain performance goals established with leadership.
• Perform additional duties as assigned to support branch operations.

Skills

Organizational skills

Policy interpretation

Communication skills

Problem solving

MS Office

HR knowledge

Education

Associate degree or related experience

Tools

Workday

HRIS

Job description

Team Select Home Care is seeking a detail‑oriented People Services Specialist to ensure onboarding, employment processing, and personnel records are accurate and compliant at the branch level.

You will support HRIS updates (Workday), credential management, audits, and provide guidance to employees and managers on benefits, policy interpretation, and corporate resources while maintaining confidentiality and timely communication.