People Relations & HR Operations Specialist

Findlay Toyota Spokane; Henderson, Northern (NV, KY); Hybrid; USD 52,000 - 68,000; Full time

Job summary

The Employee Relations Specialists will support the field dealerships as assigned and assist the Human Resource Director with moderate to complex and specialized operational and administrative tasks including various employee relations matters, projects, initial fact finding and resolution liaison, reviewing and providing case statuses, summaries and related items, all to achieve high level client output and support.

Qualifications

• High school diploma or equivalent required.
• Minimum two years of administrative or HR task experience.
• 1–2 years of HR-related experience strongly preferred.
• Ability to handle confidential information with discretion.

Responsibilities

• Maintain accurate HR files, records and documentation.
• Answer routine HR questions from managers and staff; escalate complex issues.
• Assist in inquiries and investigations into complaints or concerns.
• Support onboarding and new hire processes.
• Coordinate leave administration (FMLA, ADA, USERRA) when needed.
• Assist with recruitment, retention data, and process improvements.
• Support payroll data functions or audits as required.
• Participate in meetings and HR program development.

Skills

Written communication

Verbal communication

Confidentiality

HR problem solving

Payroll knowledge

HRIS familiarity

Relationship management

Organizational skills

Office software proficiency

Attention to detail

Education

High school diploma or equivalent

2 years administrative or HR experience

Tools

HRIS

Microsoft Office

Payroll software

Job description

The Employee Relations Specialists will support the field dealerships as assigned and assist the Human Resource Director with moderate to complex and specialized operational and administrative tasks including various employee relations matters, projects, initial fact finding and resolution liaison, reviewing and providing case statuses, summaries and related items, all to achieve high level client output and support.