People Relations Advisor

PACS; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health coverage

PTO & holidays

401(k) plan

EAP

Job summary

PACS seeks a People Relations Advisor to lead complex internal investigations across a large healthcare enterprise. The ideal candidate has hands-on experience with discrimination, harassment, retaliation/whistleblower, and wage & hour matters, with excellence in interviewing, analysis, and executive-ready reporting.

You will partner with HR, Legal, Compliance, and Operations to drive fair outcomes, protect confidentiality, and strengthen our culture of trust. Travel up to 5% may be required.

Qualifications

• Bachelor's degree in HR, Business, or related field.
• 1–3 years conducting internal workplace investigations in a large, multi-site organization (healthcare preferred).
• Strong interviewing, evidence collection, analysis, and formal report writing skills.
• Excellent executive-level communication abilities.

Responsibilities

• Lead end-to-end investigations: intake, triage, planning, fieldwork, analysis, findings, and closure.
• Partner cross-functionally with HRBPs, Legal, Compliance, and business leaders.
• Prepare executive-ready reports and presentations.
• Conduct interviews across all levels and advise on corrective actions and remediation.
• Identify systemic trends and recommend preventive strategies.

Skills

Interviewing

Evidence collection

Analysis

Report writing

Executive communication

Education

Bachelor's degree in HR/Business or related field

Tools

i-Sight

ServiceNow

Workday

Job description

We are seeking a People Relations Advisor to lead complex, sensitive, and/or high-visibility internal investigations across a large, complex enterprise. The ideal candidate brings deep hands-on experience investigating employment matters—discrimination, harassment, retaliation/whistleblower, and wage & hour concerns and demonstrates excellence in interviewing, analysis, report writing, and executive-ready communication. Healthcare industry experience is strongly preferred, with the ability to partner across HR, Legal, Compliance, and Operations to drive fair outcomes, mitigate risk, and strengthen our culture of trust and accountability.

Responsibilities

• Lead end-to-end investigations: intake, triage, planning, fieldwork, analysis, findings, and closure
• Partner cross-functionally with HRBPs, Legal, Compliance, and business leaders
• Act as a trusted consultant and advisor to HRLs and HRBPs, providing guidance and support to help them drive timely, thorough workplace investigations
• Prepare executive-ready reports and presentations
• Conduct interviews across all levels
• Advise on corrective actions and remediation
• Advise and support on complex employee relations matters, including performance management, misconduct, and workplace concerns
• Identify systemic trends and recommend preventive strategies
• Develop and deliver training on investigation protocols
• Safeguard confidentiality and evidence integrity
• Maintain subject‑matter expertise in employment and healthcare regulations
• Influence at the executive level to facilitate decision-making
• Identify and lead cross‑functional projects to improve processes, controls, and operational rigor
• Prepare clear, comprehensive, and well‑supported investigation reports that accurately document findings, analysis, conclusions, and recommended actions.

Qualifications

• Bachelor’s degree in HR, Business, or related field
• 1–3 years conducting internal workplace investigations in a large, multi‑site organization (healthcare preferred)
• Demonstrated proficiency in interviewing, evidence collection, analysis, and formal report writing
• Strong executive‑level communication skills
• Strong analytical judgment and ability to apply policy and law to facts
• Proven ability to handle and effectively prioritize high volume case load
• High integrity, discretion, and accountability
• Cultural competence and an awareness of bias when assessing concerns and conducting investigations.

Preferred Qualifications

• Experience with government/regulatory matters in healthcare
• Familiarity with case management tools (e.g., i‑Sight, ServiceNow, Workday)
• Certification in workplace investigations training (such as AWI or similar training institute)
• Experience working in a unionized environment and providing guidance on labor relations issues
• Training facilitation experience

Travel

5% or less travel required depending on case location and business needs

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment , we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide.

If you’re ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well‑being and support your lifestyle.

Our Comprehensive Benefits Include

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.