Human Resources Business Partner

(PACS) Providence Administrative Consulting Services, Inc.; United States; Hybrid; USD 85,000 - 130,000; Full time

Benefits offered by this job

Health benefits

PTO and holidays

401(k) with company contributions

Employee Assistance Plan (EAP)

Job summary

PACS Group, Inc. is seeking an HR Business Partner to advise facility leaders and HR Locals across a multi-state footprint. You will bring broad HR expertise, focus on coaching rather than transactional work, and help leaders navigate complex people decisions with practical guidance.

This role emphasizes business acumen, influence, and proactive risk management, supporting workforce stability and compliance across PACS facilities nationwide.

Qualifications

• 3+ years in HRBP/HR Generalist or similar roles supporting leaders in distributed environments.
• Ability to build trust and influence without formal authority.
• Strong foundation in employee relations with sound judgment.
• Curiosity about business impact of people decisions.
• Experience supporting multiple states with varying employment laws.
• Experience with frontline, multi-site or regulated workforces, healthcare a plus.

Responsibilities

• Provide HR guidance to facility leaders and HR Locals across facilities.
• Coach leaders on employee relations, documentation quality, and escalation.
• Advise on hiring, performance management, and corrective action.
• Identify trends and risks across facilities and share practical guidance.
• Collaborate with Legal, COE, and HR Operations within defined boundaries.
• Support HR during facility transitions and acquisitions with consistent practices.

Skills

Business acumen

Influence without authority

Employee relations judgement

Curiosity about business

Multi-state regulatory awareness

Healthcare workforce experience

Job description

PACS Group, Inc.

PACS Group, Inc. is a holding company investing in post-acute healthcare facilities, professionals, and ancillary services. Through its subsidiaries, PACS supports a large, distributed operating footprint across multiple states. PACS Services provides centralized business support—including Human Resources—to reduce administrative burden and enable facility leaders and care teams to focus on patient care, quality, and workforce stability.

JOB SUMMARY

The HR Business Partner (HRBP) serves as a business-aligned HR advisor, supporting facility leaders, regional leadership, and facility-level HR partners ("HR Locals") across a defined group of facilities. This role exists to bring HR expertise, judgment, and practical guidance into environments where HR responsibilities are often carried by non-HR professionals. Many PACS facilities have individuals who perform HR duties as part of a broader role rather than as a career HR professional. The HRBP provides the depth of HR knowledge and experience needed to help these partners navigate HR systems, processes, policies, and people decisions confidently and consistently. The HRBP partners closely with Facility Administrators to support effective people leadership and sound talent decisions at the facility level, and with the Regional Vice President (RVP) to provide insight, consistency, and early identification of patterns or risks across facilities. This role does not have direct supervisory authority over facility staff or HR Locals. The HR Business Partner operates through influence, coaching, and credibility—building confidence and capability rather than exercising control. The role is not centered on transactional execution; its primary value lies in enabling others to manage people well, addressing talent challenges at their root, and preventing recurring issues.

KEY OUTCOMES

HR Locals demonstrate increased confidence and consistency in navigating HR processes, systems, and employee relations judgment.

Facility Administrators experience HR as a credible, practical partner who understands operational realities and helps reduce people-related risk.

RVPs gain visibility into people-related trends, risks, and opportunities across facilities.

Common people issues are addressed proactively, reducing repeated escalation and minimizing legal compliance risk. HRBPs demonstrate strong business acumen and consultative presence.

CORE RESPONSIBILITIES

• Business Acumen & Field Presence: Develop a strong working understanding of facility operations, staffing models, leadership dynamics, and regulatory considerations. Build credibility through regular presence in facilities and engagement with local and regional leaders. Ground HR guidance in operational reality rather than abstract HR theory.
• HR Local Enablement & HR Expertise: Serve as the primary source of HR expertise for facility‑level HR roles ("HR Locals") who perform HR responsibilities as part of a broader role. Support HR Locals in navigating HR tools, systems, policies, and processes, and coach them on employee relations judgment, documentation quality, and appropriate escalation. Apply sound legal and regulatory judgment in day‑to‑day people decisions, helping reduce risk across a multi‑state environment. Build capability through advising, coaching, and shared tools rather than taking work away.
• Facility Administrator Partnership: Partner closely with Facility Administrators on hiring, performance management, corrective action, and employee relations. Coach leaders beyond the immediate issue to address root causes and reinforce accountability for effective people leadership.
• Regional Support & Pattern Recognition: Support the Regional Vice President by identifying trends, recurring issues, and emerging risks across facilities. Synthesize field observations and available data to surface insights early and reinforce consistency in people practices. Partner with HR leadership and Centers of Excellence to translate trends into practical guidance or preventive actions.
• Partnership Within the HR Operating Model: Partner closely with HR Operations, People Relations, Legal, and Centers of Excellence with clear role boundaries. Focus on advising, coaching, and contextual guidance rather than transactional execution or investigations. Share field feedback and improvement opportunities to inform HR tools, guidance, and support models.
• Facility Transitions & Acquisitions Support: Provide broad‑based HR advice during facility transitions, acquisitions, or integrations, including onboarding employees and enabling local HR partners and leaders during periods of change. Help ensure consistent application of HR practices while accounting for transition‑related complexity and risk.

WHAT THIS ROLE IS — AND IS NOT

This role is an HR professional with broad functional coverage, advisor, and coach who enables HR Locals and leaders to manage people effectively. It is not a transactional HR administrator, a replacement for facility HR ownership, or the owner of enterprise HR programs.

QUALIFICATIONS

• Required: 3+ years of experience in an HR Business Partner, HR Generalist, or similar role supporting leaders in a complex or distributed environment.
• Demonstrated ability to build trust and influence without formal authority.
• Solid foundation in employee relations principles with sound, consistent judgment.
• Strong curiosity about the business and how people decisions impact outcomes.
• Preferred: Experience supporting employees and leaders across multiple states with varying employment laws and regulatory requirements.
• Preferred: Experience supporting frontline, multi‑site, or regulated workforces (healthcare services a plus). Exposure to HRBP, shared services, or COE‑based HR operating models.
• Preferred: Working awareness of union environments and collective bargaining considerations.

SUCCESS PROFILE / CORE CAPABILITIES

• Business‑minded: Understands how the business operates and why decisions matter.
• Consultative: Diagnoses before prescribing; challenges constructively.
• Credible and grounded: Earns trust through judgment and practical guidance.
• Coach‑oriented: Builds capability in leaders and HR Locals rather than creating dependency.
• Labor‑aware: Demonstrates working awareness of union environments and knows when to elevate.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That’s why we offer an exceptional benefits package designed to enhance your well‑being and support your lifestyle.

Comprehensive Benefits

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

Join us at PACS and take advantage of a workplace that truly values you!

Diversity & Inclusion

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.

About PACS

PACS is revolutionizing the delivery and leadership of post‑acute healthcare and support services across the country. Originally founded in 2013, the organization now consists of hundreds of independent operating subsidiaries, as well as ancillary and support services. We bring a proven model of mission‑driven care that balances access to a national network of support and resources with local decision making. In addition, PACS helps connect exceptional people with premier healthcare careers across the country. We focus on finding innovative and effective team members based on their qualifications, experience, geographic preferences, and personality fit with the existing facility staff and culture.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.