Medical Records Specialist

(PACS) Providence Administrative Consulting Services, Inc.; California (MO); Hybrid; USD 75,000 - 78,000; Full time

Benefits offered by this job

Health Coverage

PTO and Holidays

401(k) with company contributions

Employee Assistance Plan (EAP)

Job summary

PACS is seeking a Medical Records Specialist to implement PointClickCare EHR modules across facilities in the US, ensuring compliance with federal and state privacy policies. You will manage audits, maintain masterfiles, and train staff on PCC modules. Excellence in data handling and HIPAA adherence is essential.

The role involves coordinating with clinical leadership and legal teams, delivering timely reports, and ensuring accurate documentation across facilities.

Qualifications

• High school diploma or GED required.
• Typing speed of at least 45 words per minute.
• Knowledge of medical terminology, anatomy & physiology.
• Familiarity with legal aspects of health information and coding.

Responsibilities

• Implement EHR modules (PointClickCare) in facilities per guidelines.
• Audit and report on facility audits to stakeholders.
• Maintain masterfile of facility leaders and superusers.
• Ensure privacy policies compliance and HIPAA awareness.
• Provide PCC module training to staff and support.

Skills

Typing 45 wpm

Medical terminology

Anatomy & physiology

Health information privacy laws

Medical coding & indexing

English proficiency

Education

High School Diploma or GED

Job description

Salary Range: $75,000–$78,000 annually.

In Office Position: Riverside, CA.

Are you looking for an opportunity for professional development with PACS? PACS is elevating healthcare in the post-acute care space by delivering on our mission and values to create real change. By striving for the best while staying true to who we are, we're forging a bright future for post-acute care delivery and support across the nation. Our company is growing quickly and has many exciting milestones ahead of us. This means at PACS you will have plenty of opportunities to engage in exciting work as you grow and develop in your career. PACS is seeking a talented accounting professional to join our reporting team. You will be a key player in creating and providing valuable information to both internal and external stakeholders across the US.

General Purpose

The primary purpose of your job position is to implement assigned modules of the EHR Platform (PointClickCare) in all the facilities supported by PACS in accordance with current federal and state guidelines as well as in accordance with the facility’s established privacy policies and procedures.

Essential Duties

Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.

Administrative Functions

• Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.
• Assist in organizing, planning and directing the EHR-related projects in accordance with set project deadlines.
• Assist the managers and directors, as required.
• Develop and maintain a good working rapport with other PACS Support team members, as well as other departments in all the supported facilities, to assure that PCC modules are implemented timely and properly.
• Provide PCC Navigation training and re-training on assigned modules.
• Audit Assigned modules, as needed.
• Includes audits to support the legal team.
• Includes audits to support facility admission teams for compliance with proper utilization of the module.
• Includes audits to support facility nursing teams in collaboration with the Regional Director of Clinical Services, Medical Records Auditor, and Regional RAI Specialist.
• Issue monthly reports covering audit results to the EHR Managers and Directors, Legal team, Clinical Leadership teams and Executive team.
• Will consult with Regional Directors of Clinical Services, Regional RAI Specialists, Regional Directors of Therapy Services, and Legal team as appropriate.
• Maintain Spreadsheets on facility audit trends for deficient areas and monitors for improvement.
• Alert facility personnel of audit trends and schedule follow-up webinar trainings, when needed.
• Assist with maintaining Masterfile of all Facility leaders, main contacts and superusers.
• Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Supervisor.
• Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Supervisor.
• Report any known or suspected unauthorized attempt to access facility’s information system.
• Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.

Personnel Functions

• Report known or suspected incidents of fraud to the Director of EHR Implementation.
• Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established policy guidelines.

Staff Development

• Attend and participate in mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
• Attend and participate in workshops, seminars, etc., as approved.

Safety and Sanitation

• Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately.

Equipment and Supply Functions

• Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
• Ensure supplies have been replenished in work areas as necessary.
• Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc.

Supervisory Requirements

As Medical Record Specialist, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Qualification Education and/or Experience

Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On-the-job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc.

Language Skills

Must be able to read, write, speak, and understand the English language. Ability to read technical procedures.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace.

Physical Demands

Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals.

Additional Information

Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

Join PACS: Elevate Healthcare with Us!

PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and fun, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive!

At PACS, we believe our employees are our greatest asset. That's why we offer an exceptional benefits package designed to enhance your well-being and support your lifestyle.

Comprehensive Benefits

• Health Coverage: Enjoy medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: Benefit from generous paid time off and holidays to relax and recharge.
• Financial Wellness: Take advantage of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: Secure your future with our 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Our Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.

PACS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic.

Employment decisions are based on qualifications, merit, and business needs.