People Practices Content Strategist — Employee-Owned

DPR Construction; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

DPR Construction is seeking a content governance professional to manage and publish People Practices content within ServiceNow and the DPR Toolbox. You will collaborate with subject matter experts to ensure accuracy, alignment, and governance of knowledge articles, FAQs, SOPs, and desktop references.

You will personalize content through tagging and keywords, monitor performance metrics, and translate feedback into improvements that support the employee-owned culture and ongoing growth.

Responsibilities

• Publish and maintain knowledge articles, FAQs, SOPs, and desktop references.
• Manage content personalization through tagging and keyword strategies.
• Monitor content performance metrics and user feedback to inform improvements.

Job description

DPR Construction is seeking a content governance professional to manage and publish People Practices content within ServiceNow and the DPR Toolbox. You will collaborate with subject matter experts to ensure accuracy, alignment, and governance of knowledge articles, FAQs, SOPs, and desktop references.

You will personalize content through tagging and keywords, monitor performance metrics, and translate feedback into improvements that support the employee-owned culture and ongoing growth.