People Operations Specialist — Onboarding & Engagement

Charles IT; City of Middletown (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) contributions

Paid time off

Paid holidays

Parental leave

WFH bank

Dog-friendly office

Team lunches

Dry-cleaning service

Corporate concierge

Job summary

Charles IT in the United States is seeking a People Operations Associate to support the full employee lifecycle, with a focus on onboarding and offboarding, team member support, and HR administration.

You will administer Paylocity, assist with benefits and open enrollment, conduct check-ins, and help with performance cycles and development initiatives. A Bachelor’s degree in HR and 1–2 years of experience are expected; professional certification is preferred.

Qualifications

• Bachelor's degree in human resources or a related field.
• 1–2 years of experience in Human Resources or People Operations.
• Professional HR certification preferred.
• Strong communication and interpersonal skills.
• High level of organization and attention to detail.
• Ability to handle sensitive information with discretion and confidentiality.

Responsibilities

• Serve as a point of contact for employee inquiries related to policies, the handbook, and benefits.
• Support and promote a positive employee experience through advocacy and relationship building.
• Coordinate onboarding and offboarding processes.
• Prepare and distribute offer letters, build project setups, and support onboarding logistics.
• Support the new hire experience, including structured check-ins and satisfaction tracking.
• Administer HR systems (Paylocity), including audits, documentation management, and compensation updates.
• Support benefits administration, including 401(k), open enrollment, and employee perks programs.
• Conduct employee check-ins to support performance, development, and career progression.
• Assist with employee development initiatives, including Personal Progression Sessions and engagement surveys.
• Coordinate quarterly performance check-ins, including scheduling, preparation, documentation, and follow-up.
• Review timesheets for accuracy and track certification progress.

Skills

Onboarding & Offboarding

HR Administration

Employee Relations

Communication

Education

Bachelor's degree in HR or related field

Tools

Paylocity

Job description

Charles IT in the United States is seeking a People Operations Associate to support the full employee lifecycle, with a focus on onboarding and offboarding, team member support, and HR administration.

You will administer Paylocity, assist with benefits and open enrollment, conduct check-ins, and help with performance cycles and development initiatives. A Bachelor’s degree in HR and 1–2 years of experience are expected; professional certification is preferred.