People Operations Specialist (Fully Remote)

Kpler; United States; À distance; USD 60 000 - 90 000; Plein temps

Résumé du poste

Kpler is seeking an HR Admin / People Operations professional in the United States to support onboarding, offboarding, background checks, and documentation. You will coordinate moves with People Partners and IT, maintain employee records, and support audits while upholding SLA standards.

A focus on data integrity and knowledge base management is essential. Responsibilities include handbook updates, policy monitoring, and contributing to People team projects to improve efficiency and scalability.

Description du poste

• Support onboarding, offboarding, background checks, documentation, and leaver administration.
• Coordinate internal movements with People Partners and IT, and maintain accurate employee records.

Employee Support & Service Desk:

• Organize employee support pathways and resolve queries efficiently through Jira or shared inboxes.
• Maintain a People knowledge base and monitor ticket resolution times to uphold SLA standards.

Data & Compliance:

• Ensure employee data accuracy and integrity across systems, adhering to data protection standards.
• Draft HR documentation such as promotion letters and contract variations, and support audit preparation.

Process Management:

• Assist with annual handbook updates, policy monitoring, and uploading content onto internal systems.
• Propose process enhancements and contribute to People team projects focused on efficiency and scalability.

Kpler

Kpler helps clients navigate complex markets by simplifying global trade information and providing insights in commodities, energy, and maritime sectors. With over 850 experts from 69 countries, the company focuses on turning intricate data into actionable strategies in a dynamic and inclusive environment.