People Operations Specialist (Contract)

Horizontal Talent; San Francisco (CA); On-site; USD 68,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Job summary

Horizontal Talent is seeking a detail-oriented contractor to join its People Operations team in San Francisco, focused on onboarding, HR systems, and people services.

You will coordinate day-to-day onboarding for new hires, support contingent worker onboarding, and manage employee data across tools to ensure accurate records and smooth workflows. Collaboration with Payroll, Legal, IT and other teams is essential.

Qualifications

• Experience supporting HR operations, people services, or similar administrative workflows.
• Strong familiarity with HR systems; Workday experience is strongly preferred.
• Ability to manage sensitive employee information with accuracy, discretion, and care.

Responsibilities

• Coordinate day-to-day onboarding for new hire groups, ensuring a well-organized and positive start experience.
• Support contingent worker onboarding by collecting information, initiating background checks, and confirming start details.
• Process employee status changes, including transitions, contractor updates, and related vendor communications.
• Maintain accurate employee records in HR systems and ensure data consistency across tools.
• Partner with People Partners, Payroll, Legal, IT, and Internal Tools to support data and compliance.
• Triage and respond to employee questions via the people tickets queue.
• Help create and maintain onboarding guides, process documentation, and FAQs.
• Support a collaborative team environment and cover onboarding and ticket workflows as needed.

Skills

HR operations

Workday

Data privacy

Organizational skills

Cross-functional coordination

Customer service

Attention to detail

Process improvement

Tools

Greenhouse

Checkr

Job description

Join a fast-paced People Operations team and help create a smooth, accurate, and supportive employee experience across onboarding, HR systems, and people services. This contract role is a great opportunity for a detail-oriented professional who enjoys partnering cross-functionally, improving processes, and keeping employee data and workflows running effectively.

Responsibilities

• Coordinate day-to-day onboarding for new hire groups, ensuring a well-organized and positive start experience
• Support contingent worker onboarding by collecting required information, initiating background checks, and confirming start details
• Process employee status changes, including full-time to part-time transitions, contractor updates, and related vendor communications
• Maintain accurate employee records in HR systems and help ensure data consistency across connected tools
• Partner with People Partners, Payroll, Legal, IT, and Internal Tools teams to support employee data and compliance-related processes
• Triage and respond to employee questions and requests through the people tickets queue
• Help create and maintain onboarding guides, process documentation, and internal FAQs
• Support a collaborative team environment and help cover key onboarding and ticket workflows as needed

Skills

• Experience supporting HR operations, people services, or similar administrative workflows
• Strong familiarity with HR systems; Workday experience is strongly preferred
• Ability to manage sensitive employee information with accuracy, discretion, and care
• Excellent organizational skills with the ability to manage multiple priorities and deadlines
• Clear written and verbal communication skills for cross-functional coordination
• Customer service mindset with a thoughtful, solution-oriented approach
• Comfort working in a fast-paced environment where priorities may shift
• Strong attention to detail and a commitment to process improvement

Preferred Skills

• Experience working at a high-growth or fast-moving technology company
• Exposure to tools such as Greenhouse or Checkr
• Experience supporting onboarding for both contingent workers and full-time employees
• Background in building or improving internal documentation and process playbooks
• Ability to collaborate effectively with multiple stakeholders across People, IT, Legal, and Payroll

Horizontal is committed to fostering an inclusive environment where every individual feels respected, supported, and empowered to contribute. We value diverse perspectives and experiences and encourage candidates from all backgrounds to apply.

By applying for this position, you acknowledge and agree that Horizontal Talent may contact you regarding your application using automated technology, including phone calls, SMS/text messages, or email, which may be delivered by our virtual AI recruiter, Alex.

For those that join the team, we offer competitive compensation and benefits including medical, dental, vision, and retirement.

Check out all we have to offer and how you can become part of the Horizontal Talent Team.

The pay range for this role is $49 - $85 per hour based on qualifications and experience.