Lead, Food Program

Snap; New York (NY); On-site; USD 107,000 - 161,000; Full time

Benefits offered by this job

RSU eligibility

Job summary

Snap is seeking a senior Program Manager to lead regional food operations and ensure high-quality onsite cafe, catering, and food delivery programs. You will manage budgets, RFPs, and vendor relationships while aligning with global policies and Snap values.

Based onsite in our New York office, you will partner with facilities, HR, procurement, and regional teams to deliver scalable food programs that delight employees and support business goals, while maintaining strong financial stewardship.

Qualifications

• 5+ years of program management with emphasis on financial stewardship, cafe operations, or start-up food concepts.

Responsibilities

• Partner with facilities, HR, Procurement, Finance, Security, IT and leaders to deliver programs aligned with Snap values.
• Lead regional food programs for AMER East, ensuring compliant service delivery and local adaptation.
• Manage onsite cafe, catering and food delivery programs and related spaces.
• Develop and implement efficient activation and compliance procedures tailored to regional needs.
• Oversee budgets, forecasting, and variance tracking for food operations.
• Lead RFP processes including scope, pricing, supplier selection, and ongoing management.
• Build strong relationships with stakeholders and vendors to enhance regional programs.

Skills

Cross-functional collaboration

Strong communication

Project management

Financial analysis

Vendor management

Education

Bachelor's degree

Job description

What you’ll do:

• Partner closely with our third-party facilities/workplace team, HR, Procurement, Finance, Security, IT, business leaders, and other cross-functional partners to provide services and programs that exemplify Snap's values: Kind, Smart, and Creative.
• Champion the food program experience for employees across AMER East, ensuring the regional program and local service delivery is maintained to a high standard and in compliance with local, regional and global policies and guidelines.
• Partner with a wide array of internal teams as well as external partners in supporting the delivery of onsite food through varied modes, onsite cafe and catering, food delivery credits, and the overall employee workplace experience on a day to day basis.
• Create and implement efficient procedures for program activation and compliance, tailored to regional and local preferences, requirements, and regulatory contexts.
• Manage complex projects to enhance the food program experience, including cafe operations, catering, food delivery programs, and Micro Kitchens.
• Utilize food operations satisfaction surveys to develop action plans, aiming to optimize the food program experience.
• Work closely with regional operations managers to coordinate service delivery, financial management, and support high-touch spaces.
• Handle the development and management of annual operating budgets, including forecasting, financial variance tracking, and operational expenses.
• Manage procurement processes like Requests for Proposal (RFP), encompassing scope, pricing, supplier selection, and ongoing management.
• Forge and maintain strong relationships with stakeholders and business leaders to enhance regional and local food programs through regular feedback.
• Ensure that vendors and contractors deliver services in line with contracts and standards, and maintain collaborative relationships with cross-functional teams, vendors, and consultants.
• Participate in designing and launching new or refreshed regional food service spaces.

Knowledge, Skills, and Abilities:

• Possess a self-motivated work ethic with a sense of urgency, capable of thriving in a fast-paced environment
• Extremely detail-oriented, demonstrating exceptional organizational skills
• Excellent communication abilities, both written and verbal, with the capacity to engage effectively with both internal and external stakeholders
• Strong financial skills, including the ability to review, analyze, and report on financial documents and pro formas
• Capable of managing large-scale projects while paying attention to fine details.
• Proven ability to initiate, drive, and complete projects with minimal guidance, demonstrating both independence and collaborative team skills
• A self-starter with creative thinking skills and a solid decision‑making ability
• Skilled in building relationships at all organizational levels and embodying the Snap values of being kind, smart, and creative
• A process‑driven mindset with a proven track record in identifying operational gaps and implementing innovative solutions
• Experience in managing regional food operations and utilizing workplace, facilities, and space management systems is preferred. Should have a passion for Snapchat!

Minimum Qualifications:

• Bachelors or equivalent years of experience.
• 5+ years of relevant program management experience with an emphasis on financial stewardship, cafe operations and/or new food/cafe start-up requirements.
• The role requires regular onsite work at a Snap Office Location

If you have a disability or special need that requires accommodation, please don't be shy and provide us some information.

Default Together Policy at Snap:

At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate.

Equal Opportunity Employer Statement

Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. EOE, including disability/vets. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, where applicable).

We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms.

Our Benefits:

• paid parental leave
• comprehensive medical coverage
• emotional and mental health support programs
• compensation packages that let you share in Snap's long-term success!

Compensation

In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.

• Zone A (CA, WA, NYC): The base salary range for this position is $107,000-$161,000 annually.
• Zone B: The base salary range for this position is $102,000-$153,000 annually.
• Zone C: The base salary range for this position is $91,000-$137,000 annually.

This position is eligible for equity in the form of RSUs.

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