People Operations Partner

Round One Delicious USA, Inc.; Cerritos (CA); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Medical

PSL

Life Insurance

PTO and PSL

Job summary

Round One Delicious USA, Inc. is seeking a People Operations Partner in a hybrid role balancing talent acquisition and HR generalist duties.

You will own full-cycle recruiting for hourly, supervisory, and management positions across multiple locations, visiting units for on-site hiring events and coordinating onboarding for new stores. Ideal candidates have 3–5 years HR experience, a relevant degree, and knowledge of California employment law.

Qualifications

• 3–5 years of progressive HR experience, including hands-on recruiting.
• Bachelor’s degree in HR, Business Admin, or related field, or equivalent experience.
• Working knowledge of California employment law: wage/hour, leaves, anti-harassment.
• Experience in fast-paced, high-volume hiring environments.
• Strong communication and service skills across frontline staff, managers, and leadership.
• Proficiency with HRIS, payroll systems, and Microsoft Office.
• Must be authorized to work in the United States (I-9).
• Highly preferred: multi-state HR and employment law experience.
• Highly preferred: restaurant/retail/hospitality or multi-unit operations experience.
• Preferred: experience supporting new store openings or pre-opening activities.

Responsibilities

• Own full-cycle recruiting for hourly, supervisory, and management roles across multiple locations.
• Visit units to run on-site hiring events, conduct interviews, and support community outreach.
• Build and maintain talent pipelines for high-turnover roles and new-store openings.
• Partner with Unit Managers to understand staffing needs and align hiring decisions.
• Create job postings, screen candidates, conduct interviews, and coordinate offers.
• Track recruiting performance metrics including time-to-fill, source effectiveness, and offer acceptance rate.
• Collaborate with local universities, community organizations, and job fairs to strengthen recruiting channels.
• Support store openings by coordinating hiring, orientation, and onboarding.
• Coordinate onboarding and offboarding tasks: background checks, I-9 verification, orientation, exit interviews, final pay timing, and documentation.
• Maintain HRIS records and employee files; manage and improve HR processes and systems.
• Act as first point of contact for employee relations; document, investigate, and guide corrective action with HR leadership.
• Independently research, analyze, and resolve complex HR issues; provide guidance to managers.
• Support leaves of absence including CFRA/FMLA/PDL and workers’ compensation claims.
• Track compliance requirements: harassment prevention, workplace violence plan, postings, and food handler certifications.
• Assist with HR policy development and HR metrics reporting; support performance reviews and development programs.
• Assist with payroll data and benefits administration; collaborate with payroll/benefits teams.
• Contribute ideas to strengthen employee engagement; assist with events and team-building activities.
• Guide Unit Managers on HR processes, interview consistency, and employment law basics.
• Provide flexible support across the department with HR process execution and employment law fundamentals.

Skills

3–5 years HR experience

Strong communication

People-first mindset

Hospitality industry understanding

Authorized to work in the US

Education

Bachelor’s degree in HR or related field

Equivalent experience

Tools

HRIS

Payroll systems

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

I-9

Job description

People Operations Partner role is a hybrid position balancing approximately half talent acquisition with half HR generalist responsibilities.

Responsibilities

• Own full-cycle recruiting for hourly, supervisory, and management roles across multiple locations.
• Visit units to run on-site hiring events, conduct interviews, and support community recruiting outreach.
• Build and maintain talent pipelines for high-turnover roles and new-store openings.
• Partner with Unit Managers to understand staffing needs and align hiring decisions with company hiring standards.
• Create job postings, screen candidates, conduct interviews, and coordinate offers.
• Track recruiting performance metrics including time-to-fill, source effectiveness, and offer acceptance rate.
• Collaborate with local universities, community organizations, and job fairs to strengthen recruiting channels.
• Support store openings by coordinating hiring, orientation, and onboarding.
• Coordinate onboarding and offboarding tasks: background checks, I-9 verification, new-hire orientation, exit interviews, final pay timing, and separation documentation.
• Maintain accurate HRIS records and employee files; manage and improve HR processes and systems.
• Act as the first point of contact for employee relations by intake, thorough documentation, investigation support, and guidance to managers on corrective action in partnership with HR leadership.
• Independently research, analyze, and resolve complex HR issues; provide clear guidance and direction to managers.
• Support administration of leaves of absence including CFRA/FMLA/PDL and coordinate workers’ compensation claims.
• Track HR compliance requirements: harassment prevention training, workplace violence prevention plan, required postings, and food handler/RBS certifications.
• Assist with HR policy development and implementation; gather and analyze HR metrics and prepare personnel activity reports.
• Support the performance review cycle and employee development programs; coach managers on documentation and feedback.
• Assist with payroll preparation by providing relevant data; support benefits administration and partner with payroll/benefits teams on employee questions.
• Contribute ideas to strengthen employee engagement; help organize company events and team-building activities.
• Guide Unit Managers on HR processes, interview consistency, and employment law basics including wage & hour, meal/rest periods, and non-discrimination.
• Provide flexible support across the department with HR process execution and employment law fundamentals.

Requirements

• 3–5 years of progressive HR experience, including hands-on recruiting.
• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent experience.
• Working knowledge of HR practices and California employment law: wage & hour, meal/rest periods, leaves, and anti-harassment requirements.
• Experience in fast-paced, high-volume hiring environments.
• Strong communication and service skills across frontline staff, managers, and senior leadership.
• Proficiency with HRIS, payroll systems, and Microsoft Excel, PowerPoint, and Word.
• Sound judgment and discretion with confidential employee information.
• Excellent organization and multitasking abilities.
• People-first mindset and genuine enthusiasm for hospitality.
• Must be authorized to work in the United States (completed Form I-9).
• Highly preferred: multi-state HR and employment law experience.
• Highly preferred: experience in restaurant, retail, hospitality, or multi-unit operations.
• Preferred: experience supporting new store openings or pre-opening activities.

Technologies

• HRIS
• Payroll systems
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Word
• I-9

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Medical
• PSL
• Life Insurance
• 401k
• PTO and PSL

Language

• Japanese (Preferred)

Willingness to Travel

• 25% (Preferred)

Location: Cerritos, CA (hybrid). Work location: In person.

Compensation: USD 70,304 - 75,000 per yearly.

Minimum experience: 3 years.