People Operations Manager

Keller Executive Search; Torrance (CA); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Job summary

Keller Executive Search is hiring a People Operations Manager to lead all HR activities for a founder-led, multi-state organization. The role is onsite and reports to leadership, handling payroll, recruiting, onboarding, and benefits with a PEO support structure.

You will coach managers, drive performance cycles, and own employee relations while enhancing HR processes and planning company-wide events.

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5+ years progressive HR or People Operations experience.
• Experience in education, fitness, retail, ecommerce or mission driven organizations.
• Has led HR/people function at a 40–200 person organization.
• Personally run payroll (3+ years; multi-state a plus).
• PEO model experience.
• Direct, hands-on employee relations experience.
• Full cycle recruiting experience (sourcing, screening, closing).
• Comfortable adopting new systems and technology quickly and independently.

Responsibilities

• Direct employee relations: coach employees and managers through performance issues, conflict, and disengagement.
• Coach and develop managers.
• Own performance review cycles end to end.
• Design and run onboarding, including a 30/60/90 framework.
• Full cycle recruiting for headquarters and field roles.
• Personally execute payroll each cycle, audit timecards and PTO, reconcile data.
• Own benefits communication and enrollment timing with the PEO.
• Plan and deliver company-wide events (retreat, all hands, year end celebration).
• Own engagement and recognition programming.
• Partner with leadership on automating and improving people processes.

Skills

Employee relations

Coaching & development

Performance management

Onboarding design

Full cycle recruiting

Payroll execution

Benefits administration

Engagement programs

HR process improvement

System adoption

Education

Bachelor's degree or equivalent

Tools

HRIS

Payroll systems

Job description

A family owned, founder led company (70+ employees, training and consumer products space) is hiring a People Operations Manager. This is a department of one, supported by a PEO for benefits and payroll infrastructure.

Fully onsite, five days a week.

Core Responsibilities

• Direct employee relations: coaching employees and managers through performance issues, conflict, and disengagement
• Coaching and developing managers
• Owning performance review cycles end to end
• Designing and running onboarding, including a 30/60/90 framework
• Full cycle recruiting for headquarters and field roles
• Personally executing payroll each cycle, auditing timecards and PTO, reconciling data
• Owning benefits communication and enrollment timing with the PEO
• Planning and delivering company wide events (retreat, all hands, year end celebration)
• Owning engagement and recognition programming
• Partnering with leadership on automating and improving people processes

Required

• Bachelor's degree or equivalent practical experience
• 5+ years progressive HR or People Operations experience
• Background in education, fitness, retail, ecommerce, or another mission driven organization
• Has been the entire HR/people function at a 40 to 200 person organization
• Personally run payroll (3+ years preferred, multi-state a plus)
• PEO model experience
• Direct, hands on employee relations experience
• Full cycle recruiting experience (sourced, screened, and closed candidates)
• Comfortable adopting new systems and technology quickly and independently

Preferred

• Experience supporting a non-desk workforce
• Experience planning company wide events
• HRIS ownership experience
• Experience improving or automating HR processes; familiarity with AI-assisted tools
• PHR, SPHR, SHRM-CP, or SHRM-SCP

• Base salary: $100,000 to $125,000, depending on experience

• Competitive Medical, dental, vision insurance
• 401(k) with company match

Equal Employment Opportunity and Non-Discrimination Policy

Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.

Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.

Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.

Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.

Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.

Privacy and Pay Equity:

• California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com.
• Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
• Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.

State-Specific Information:

• Rhode Island: We do not request or require salary history from applicants.
• Connecticut: We provide wage range information upon request or before discussing compensation.
• New Jersey: We do not inquire about salary history unless voluntarily disclosed.

Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.

Use of Artificial Intelligence in Recruitment

Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.

Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.

Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.

Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.