People Operations Manager

Central Ohio Urology Group; Dedham (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

U.S. Urology Partners is seeking a Manager, People Operations to bridge professional expertise with exceptional patient care outcomes. You will drive change across processes, automate workflows, and shape policies that enhance the employee experience.

The role partners with leaders to implement people strategies, build analytics, and ensure compliance across states. It emphasizes talent development, coaching executives, and delivering business value through thoughtful HR initiatives.

Qualifications

• Seasoned HR leader with healthcare background.
• Proven ability to drive change and manage risk in fast-paced environments.
• Strong data-driven approach to people decisions and analytics.

Responsibilities

• Develop and implement people strategies to positively impact business outcomes.
• Lead development and implementation of employee relations policies, programs, and training.
• Establish people analytics and deliver analytics projects using Workday HRIS.
• Oversee policies and compliance across state-level employee laws and audits.
• Provide strategic partnering on transformational and change management projects.
• Identify skills gaps and build training plans for growth.
• Coach leadership on compensation, HR processes, and employee relations.
• Propose HR solutions that support business objectives across multiple lines.

Skills

HR leadership

Healthcare HR

Change management

HR analytics

Workday HRIS

People strategies

Tools

Workday HRIS

Job description

About the RoleYour role as Manager, People Operations enables you to be the connection between your strong professional and interpersonal abilities and the positive results and exceptional care patients receive.This is not just an operational role; there will be a large amount of change management involved as existing processes are simplified and automated and new processes are brought to life, all in service of delivering a best-in-class employee experience.What You'll Be DoingYour role will be supporting leaders to develop and implement people strategies to positively impact business outcomes (labor, turnover, engagement).You will lead development and implementation of employee relations policies, programs, and training; ensure updates and revisions are consistent with changes in laws, regulations, best practices and company culture.Establish people analytics and deliver on analytics projects that identify opportunities to support the business and the People team with our HRIS platform Workday.Oversee people policies and associated compliance spanning state-level employee laws, audits, etc.; identify gaps and inefficiencies, provide improvement recommendations and implement required changes.Provide strategic partnering and guidance on transformational and change management projects deriving tangible, positive, commercial results.Work with leaders to identify skills gaps, both immediate and long term, to build training plans to support individual and business growth.Work cross functionally to plan and implement business change providing specialist guidance on people matters.Influence and support managers in attracting, retaining and motivating their workforce.Accountable for specific projects, working closely with key stakeholders to deliver improvements and add value.What We Expect from YouAn experienced human resource leader with a healthcare background. An energetic, forward-thinking and creative individual who has the ability to bring immediate credibility to the HR function through solid background, experience, communication style and professional qualifications.Ability to successfully navigate and deliver in a fast paced, changing environmentStrong presence and communications skills, and ability to influence at the at all levels of management.Ability to address difficult issues and make tough decisions.Skilled at driving change, shaping culture, influencing leadership, developing talent, managing risk and ensuring compliance.Experience with HRIS systems as well as with data, analysis, trends and reportsDemonstrated ability to work in a team environment that requires quick turnaround and quality output.Effectively coach leadership in matters relating to people, including compensation recommendations, HR processes, employment practices, employee relations, and corporate HR initiatives.Propose HR solutions that support overall business objectives across multiple business lines.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsTo perform this job successfully, an individual should have thorough knowledge in computer information systems.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.TravelTravel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.What We are Offer YouAt U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”CompassionMake Someone’s DayCollaborationAchieve Possibilities TogetherRespectTreat people with dignityAccountabilityDo the right thingBeyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.About US Urology PartnersU.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.