People Operations Manager

J. Kent Staffing; Aspen (CO); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with company match up to 3%

14 PTO Days and 7 Sicks Days

Life Insurance

Short-Term & Long-Term Disability

Powder Mornings – if it snows 10 + in,

Job summary

J. Kent Staffing in Aspen, CO is seeking a People & Business Operations Manager to lead HR, payroll, recruiting, and the employee experience for a multistate workforce.

This role reports to the CEO and blends hands-on operations with strategic initiatives in a private equity real estate setting. The ideal candidate will reside in Colorado (or relocate to the Roaring Fork Valley) and demonstrate strong judgment, communication, and a capacity to learn new systems quickly.

Qualifications

• Bachelor's degree in business, HR, real estate or related field is highly desired.
• SHRM certification is a plus but not required.
• Experience with ADP Workforce Now, payroll processing, benefits administration, or recruiting systems preferred.
• Experience in private equity, multifamily property management, or multistate HR operations preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Self-directed with the ability to manage multiple priorities and learn new systems quickly.

Responsibilities

• Lead day-to-day HR for approximately 140 employees across multiple states.
• Serve as a resource for leadership on workplace questions, performance management, and policies.
• Support disciplinary matters, investigations, conflict resolution, and separations.
• Oversee onboarding, training, performance reviews, and retention initiatives.
• Maintain employee records and ensure compliance across states.
• Manage unemployment claims and workers' compensation processes.
• Process semimonthly payroll via ADP Workforce Now for 140 employees.
• Coordinate benefits administration, open enrollment, and benefits accounting.
• Partner with leadership to address hiring needs and workforce planning.
• Utilize Hireology and other tools to support posting and hiring workflows.
• Collaborate with CEO and leaders to strengthen HR processes and organizational effectiveness.

Skills

Organizational skills

Attention to detail

Communication

Interpersonal skills

Self-directed

Prioritization

Education

Bachelor's degree in business, human resources, real estate, or related field

Tools

ADP Workforce Now

Hireology

Job description

Build your career in Human Resources. Build your life in the mountains.

Are you a resourceful, people-oriented professional who enjoys solving problems, learning new things, and taking ownership of important business functions? Would you love to live and work in Colorado's Roaring Fork Valley, surrounded by some of the country's most spectacular mountain scenery and outdoor recreation?

Position Title

People & Business Operations Manager

Pay

$80,000 - $120,000/year (based on experience) + a full benefits package including:

• Medical, Dental, and Vision Insurance
• 401K with a company match up to 3%
• 14 PTO Days and 7 Sicks Days
• Life Insurance
• Short-Term & Long-Term Disability
• Powder Mornings – if it snows 10 + inches, start at 12:00 pm!

Company Overview

Our client is a private equity real estate company specializing in multifamily residential real estate. As an owner-operator of apartment communities, they oversee a portfolio of 38 properties and more than 4,200 residential units across multiple markets. They have approximately 140 employees across several states and a headquarters in Aspen, CO. The culture is more than what happens in the office. The Aspen team embraces the outdoor lifestyle that makes the Roaring Fork Valley special, and the company values individuals who are excited to make the most of everything the region has to offer.

People & Business Operations Manager Overview

Reporting directly to the CEO, the People & Business Operations Manager will be the organization's sole dedicated HR professional, overseeing a broad range of human resources, payroll, recruiting, and employee experience responsibilities. This is a hands-on, multifaceted position for someone who enjoys variety and is comfortable balancing day-to-day operations with longer-term initiatives. You'll work closely with leadership, employees, and external partners to support the organization's people, maintain effective processes, and ensure compliance across a multistate workforce. You won't need to know everything on day one. Our client is willing to train the right person who demonstrates strong judgment, initiative, business understanding, and the ability to learn new systems and processes quickly. The ideal candidate is someone who can take ownership, ask thoughtful questions, and become a trusted resource throughout the organization. Candidates must live in the state of Colorado and be willing to relocate or already live in the Roaring Fork Valley region (Aspen, Snowmass, Woody Creek, Basalt, Carbondale, or Glenwood Springs). Our client recognizes that great candidates can come from different professional backgrounds. We are interested in candidates who bring meaningful strengths in one or more of these areas and have the motivation to develop the rest:

• Human resources experience: Familiarity with HR operations, employee relations, recruiting, payroll, benefits, or related responsibilities.
• Business acumen: The ability to understand business needs, exercise sound judgment, solve problems, and connect day-to-day decisions to broader organizational goals.
• Property management or real estate experience: An understanding of multifamily operations or property management.

The People & Business Operations Manager will be responsible for the following:

Human Resources & Employee Relations

• Lead the day-to-day HR function for approximately 140 employees across multiple states.
• Serve as a resource for leadership and employees on workplace questions, employee relations, performance management, and company policies.
• Support disciplinary matters, workplace investigations, conflict resolution, and employee separations.
• Oversee onboarding, employee training, performance reviews, retention initiatives, and the overall employee experience.
• Maintain accurate employee records, HR documentation, and internal systems.
• Monitor applicable federal, state, and local employment requirements and help maintain compliant policies and practices.
• Manage unemployment claims and workers' compensation matters from initiation through resolution.

Payroll & Benefits Administration

• Process semimonthly payroll through ADP Workforce Now for approximately 140 employees, including salaried and hourly team members.
• Manage monthly commission processing and payroll-related accounting responsibilities.
• Coordinate benefits administration, open enrollment, new-hire enrollment, garnishments, and benefits accounting.
• Partner with ADP and other relevant contacts to resolve payroll and benefits questions and maintain accurate records.
• Support payroll and HR compliance across a workforce operating in multiple states.
• Partner with leadership to understand hiring needs, staffing priorities, and organizational goals.
• Coordinate recruiting activities, interview candidates, and support hiring decisions across a variety of positions.
• Help identify solutions to recruiting challenges and improve hiring and retention practices.
• Support compensation research and help evaluate market data related to pay and benefits.
• Utilize recruiting technology, including Hireology, to support job posting distribution and hiring workflows.

Leadership & Organizational Support

• Collaborate with the CEO and other leaders to strengthen HR processes, policies, and organizational effectiveness.
• Co-lead monthly leadership calls with the Director of Operations.
• Support employee engagement, internal communication, training, and continuous improvement initiatives.
• Coordinate the annual company offsite and assist with select company-wide projects and events.
• Provide support for additional operational and administrative initiatives as needed, including company materials and investor appreciation activities.

Qualifications:

• A bachelor's degree in business, human resources, real estate, or a related field is highly desired.
• SHRM certification is a plus but is not required.
• Previous experience with ADP Workforce Now, payroll processing, benefits administration, or recruiting systems is highly preferred.
• Experience in private equity, multifamily property management, or multistate HR operations is highly preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees and leadership.
• A self-directed approach and the ability to manage competing priorities independently.
• A willingness to learn new systems, processes, and responsibilities quickly.
• Sound judgment, discretion, and professionalism when handling confidential employee information.
• Comfort working with technology and learning new software platforms.
• A collaborative, adaptable mindset, and a genuine interest in contributing to a growing organization.